Not an unreasonable reaction! How do you actually pay? If you use bank transfer (PC Banking) the actual cost to NTL for receiving the payment is the same - there's no cash handling or card processing fees. Just make your next 3 payments using this method (you'll be charged the £4 fee each time, pay it). ONce you've paid them £12, call CS and say that as you're paying electronically you were advised that you could be refunded the £12 fees each quarter under an ongoing 'offer'. Your next bill will show the £12 credit. Then you just call each quarter to get it.

Hi Buzby thanks for the advice,

just to go over a few things. ....at this moment i am paying my bill by cheque.( with the £4 spell lifted for now)

I do have internet banking so if i'm right, your saying to pay future bills thro my internet bank, yeah!

when i contact after the next £12/15 has been paid to reclaim it i tell them it could be refunded under an ongoing offer??????? wont they ask me what offer.

ps whats your view on moving to tiscali

Hi all,

ref ntl d/d payments.

I have been getting stung by them for not paying by d/debit and after reading threads on this forum, i contacted them and a helpfull operator suggested that if she cancelled the direct debit for three months, and if the bills where correct would i consider signing up to d/d. i said I would give it a try.

Well! first off, as if by magic the bills did come out correct and i have just got to the end of my 3 months trial period, so what do i do now,

sign up or what?

I dont want to sign up cos i still do not trust them with having access to my account.

any suggestion please.

den

Ho okonski its den again

thank you for the quick reply....(better than you know who..ends with ell)

i'll give it a whorl... nothing to lose cos on the brink of ditching anyway.

den

Sorry everyone i meant to say ello! to you all. so! HELLO!

den

I'm surprised you're not making a stand on this. They have yet to show that it actually costs them £4 to process any other payment type, and when challenged, rebate it. I don;t pay by DD and I don't pay the charge - perhaps you should benefit in the same way?

Hi okonsky new member here.

i'm interested in your comments about making a stand against d/debit charge.

I hate paying this tax so i'm all ears as to what action to take even to pull the plug on them

regards

den