I would suggest contacting their CEO and make him a reasonable offer of what you are prepared to pay and then pay it, after months of going backwards and forwards with the call centre staff and then receiving 8 calls a day, I was getting pretty annoyed. So I've just successfully negotiated paying £250 in full and final settlement for an outstanding debt for barclaycard of £651.72.... I had til 4pm today to make the payment which I have done, send him a note detailing your circumstances bung in a bit of legal jargon (there is plenty of it on this site..) and keep your fingers crossed His name is Andrew Bartle and his e-mail address is: andrew.bartle@lowellgroup.co.uk They didn't accept my first offer of £50 but I guess that was taking the mickey a bit.... Phew it's all over - now I have to sort out Cabot!! Good Luck!

Afternoon everyone Firstly hello, a friend of mine recommended this site to me a couple of weeks ago and I have spent the last few lunchtimes reading your posts and have decided it's time to sort some things out for myself (properly...). Mastercard and Visa accounts that I held with Barclaycard have been sold to Lowell/Cabot financial some time ago. I requested statements of my accounts from both Lowell and Cabot over the phone in April 06 (before finding this forum) and was told that they would request from Barclaycard and forward to me within 8 weeks. To date I haven't received anything although I have spoken to both Lowell and Cabot again on the phone and they have told me they will chase up for me. I have subsequently spoken to Barclaycard to see if I could get anything direct from them and they have told me they have nothing to do with the accounts anymore as they have been sold on, does this mean that they are no longer the Data Controllers and that Cabot/Lowell are? If so surely they should have been handed all of the data that Barclaycard hold on me. Having read the forums it's obvious I should have written in and requested this information with a formal letter, although now I'm not sure if this should be addressed to Barclaycard or to Cabot and Lowell... Can anyone give me some advice on this please? Many thanks!