Many thanks, letters in the post now, Registered of course !

Hi Joanne I'm guessing we address the LBA to Milton Keynes?

Hi there all, we too have been stuffed for charges by Abbey, we have 3 a/c's and we ordered and received statements. Charges for all a/c's totalling £2547, sent prelim letter off, received standard "sorry we will investigate ....." letter. Last week they wrote back making goodwill payment of £210 on joint a/c £20.00 on hubbys a/c and nowt on mine!!!!!! where to next please?