I've been told about all the actions going on against the banks recently and this entrigued me. As a young woman on a rather small income I have still been fleeced time and time again by Natwest and have several times had my bank acocunt completely emptied by charges they have drawn up. I desperately want to pursue a case aginst the bank but can't find a link on this website telling me how to get started and what's the best way of going about it. If you are able to offer any advice I would be really grateful. Thank you and hope to hear from you soon. Emma