Hi all, Just to let you know that DG have finally paid up!!! £1250.00 credited back to my account! HURRAH!! I'm really chuffed and just wanted to say thanks to all for their advice and support, and to keep up the good work!!! Thanks again & good luck to future people trying to get their hard earned money back!! (Does this mean I get some stars either side of my topic???) ***WON***

Phew, thanks for that Michael, I'll wait to see if and when the cash gets refunded!! Fingers Crossed!!

Hi guys I signed the letter that they sent to me. I crossed out the I promise to keep things confidential. Have sent it back now, should I send the one you have put here or is it too late??!?!?!

Hi Lattie Thanks for that, when I got home there was another letter from DG saying they had filed their AQ. i think I want to take the money and run! Do I just sign and return and then contact the court to tell them we've resolved the issue???

Hi all, Have re'd a letter from DG saying they are willing to pay the £1250 requested by me in the brill letter Lattie gave me. I was all ready to sign and return but then re'd a letter from court telling me that DG had until the 10th April to submit their AQ or they had the right to throw the case out (I think, sorry it's not clear, letter not to hand.) Mentioned something about the defendant having until 10th April to file or the claimant would have the right to file judgement..??... does this sound standard? What do you think I should do now? Is it likely that they won't file the AQ therefore I'd be entitled to claim the £1500 or shall I sign for the £1250? With the bank holidays and all the letter wouldn't reach DG until after the court deadline so I'm a bit confused about what to do next! Nearly there, I can almost smell the money!!!

Hi Lattie Forgot to say at the time but thanks so much for this letter. I sent it off to DG last week and am still awaiting a reply. IF they decide to pay up I'll have got all that I was owed plus the court costs back, i'd only be missing the interest @ 8% which I'm ok about. Hopefully I'll be able to post soon with good news that they are going to pay up!! Fingers crossed, hope to speak soon!!

Hi Lattie, The thing is, I took the amount of interest debited and added that onto the balance eg: £4.49 Interest debited Account Balance: £-310.09 I entered £-314.58 onto the spreadsheet. If this is incorrect will they know it is and drag the case out even longer or shall I stick to my guns as you say. The initial interest covering both accounts being claimed for is only about £50, it's the fact that it's got to the court and 8% interest stage that has got me worried. If you think I should persevere then I shall. Is the letter they've sent fairly standard? eg: 'As such there is no question of our client refunding interest when your account was in an overdrawn state' ??

Hi Lateralrus, Used the spreadsheet with turquoise and yellow boxes with explanation on the front page. Have checked my workings and entered the amounts and dates on the left hand side and on the right hand side entered the interest amount and balance at time of debit interest. Should I have entered with interest added or without? Will this small discrepancy affect my claims standing? I think it would only be the difference of pence I think...

Afternoon all. Have recieved a letter from DG today. Am now panicking that I did the interest calculations incorrectly. Letter is long but comprises of: We reviewed your claim along with schedule of charegs. We are at a loss to understand why you have sought to recover charges and interest from our client and additionally @ 8% on the total charges and interest. Please confirm the legal basis of your claim in relation to recovery from our client of what would seem to be overdraft interest applied to your account. They have offered me £1,036.74. Dates of charges is between April 2001 & December 2004. My original request was for £1073.99 but has since risen (if I have done it correctly to £1445.05 (with 8% interest for court case) plus the £120 legal costs. The letter ends with the standard strictly confidential blurb and full & final statement. Can anyone tell me if I've gone wrong, if necessary I can forward interest spreasheets if that would help. ?!?!?! :?

That's great michael, thanks for letting me know. Will keep you posted on outcome!

Afternoon all, Just a quick question regarding tomorrows AQ deadline. I have printed off the Section G statement and the Draft Order for directions; on reading the latter it says I have to provide the court with the schedule of charges and statements etc. When do I take these in? When I file my AQ tomorrow or closer to the 14 day deadline??

Thanks Lateralrus, I shall take it in my lunch hour on Monday then, give DG time to hopefully send me an cheque over the weekend!! Will keep you posted. Fingers Crossed!

Hi Maggie, I must admit am starting to doubt myself in every way, am even starting to think I filled out my spreadsheets incorrectly but trying not to panic. Still fell as though mine could be the test case I can see the headlines now: "Queenrac, the first to lose to HSBC"

Fair enough Lateralrus, I was only sending one a day so nothing to sinister!! So to confirm; if my date is Mon I need to get it in by Fri at the latest and as my claim was under £1500 without the MCOL fee I don't have to fork out the £100?

Thanks GuidoT, are courts open on Saturdays?

Hi Netty, I had been emailing them last week and again this week and go a reply from rachel via email saying they were currently looking into my claim and would get back to me in due course. I've replied asking when this is likely to be as my AQ is up on Monday - by the way, the date is Mon 12th March, do I have to file before that date or on it and also, if the amount I'm claiming was under £1500 but is now over as I had to pay the £120 court costs, does that mean I have to pay the extra £100 or not???

Hi Lateralrus Thanks a lot for your help, I was getting a bit confused with all of the info! Have filled in Draft order for Directions and printed off the statement for section G as my handwriting is awful and would never have been able to fit it all into that box. Looks like I'm ready to to take it all to Court next Monday. Hope it doesn't come to that. Will start sending a couple of emails a day from tomorrow, or do you reckon I send more???

AQ Section G? Hi all, I have been reading through various threads and have read that there is a new strategy and therfore template to use. There is a also a pros and cons part that goes with it with people discussing. Can someone let me know which one I should be using? The form they have submitted is the N149 and it's due on the 12th March. Have started emailing all of the guys at DG with no response so far. Will start emailing twice a day from tomorrow, am I likely to hear anything from them? Any advise greatly appreciated as am starting to worry a bit!

Good Point!! I just wondered if there was anything specific I shouldnt say! Will start emailing in earnest tomorrow!! Thanks!

Do I suggest that I prefer we didn't have to go through the rigmarole of court and ask if there is any other way this could be settled or would this look like a sign of weakness??

ok Netty, Thanks for you help again!! I must admit this is getting quite scary now, I can't help wishing maybe I should have settled for the amount they offered, but then again I know deep down that I would have regretted it! Do I ask to be out through to someone in particular or do I speak to anyone at DG?

Thanks a lot for those templates! Do you know what I should be saying to DG?

Hi Netty, Haven't found the process yet, will do a search for it here now. When you say call DG, what exactly do I say and how often? I assume that I need to try to get this sorted before the AQ deadline is up? Any help greatly appreciated!!

Hi all, Re'd AQ in the post yesterday as predicted! Transferred to local court, can someone let me know, is it delay tactics I use now? i.e not submit until the last minute???

Hi Guys, Just checked MCOL and they have put in a defence at the last hour!!! RUDE RUDE RUDE! Still, I guess it's onto the next stage. Am I right in thinking it's AQ time and £100 from me?