Hi there, A bit of an update on this. Having sent off my preliminary letter, I then ended up leaving it far more than 2 weeks before sending my Letter Before Action. I sent the Letter Before Action off on July 12th and today received a response offering all but around £100 of a claim of nearly £2k. However...... in my initial claim I was also claiming the CI which more than doubled my claim. No reference has been made to this in their offer. I am inclined to reject and push on as I am rather annoyed (to put it politely) that they have been earning significant amounts of money over the last several years from money that was not rightfully theirs in the first place. Am I being greedy here though and should I accept the offer they have already made??? Your advise here would be very welcome. Thanks

Hi all I recently sent my preliminary letter to FD requesting payment of £824 plus just over £1k in contractual interest. I received a letter back from them dated just 5 days after my initial letter They are offering to pay £667 in full and final payment and are not prepared to consider payment of any interest nor of any charges incurred over 6 years ago (there were only 2 for a total of £39 incurred a mere 9 days over 6 years before the date of my original letter!). Therefore even allowing for those 2 charges to be deducted the amount claimed is £785. Can anyone advise as to the best course of action here - I am inclined to reply to their letter saying that I would be prepared to accept the repayment of £824, but not a penny less. However, has anyone successfully claimed the contractual interest from FD, if so then I would be happy to hold out for payment of the interest as well as the full amount of charges. I would be very grateful for any advice you could offer or experience you could share. Thanks in advace. Sue

Hi there, Hope someone can help me with my query before I submit my preliminary letter to Natwest. I want to be 100% sure that what I'm claiming is correct and that I'm happy with how I've reached the figure before I start anything off. I have used Mindzai's v1.9 spreadsheet calculating the compound interest at a rate of 29.69% (which is Natwest's current unauthorised borrowing rate according to their web site). The spreadsheet shows be a total of £1,748 in charges and £3,102.13 in interest up to today. However - and this is the bit where I get confused - the cell at the top of the sheet which shows "Daily Rate (For Claim Form)" displays a sum of £1.26. However when I change the end date of the claim period for test purposes I find that the total inc. interest amount increases by around £3.40. I have posted this concern on my own thread in the Natwest section and someone has told me already that after having checked the interest added on a few sample lines that my figures are correct. However, I would really like to be able to understand why there is the discrepency between the actual increase of around £3.40 per day when I change the dates on the form - and the sated Daily Rate of £1.26. Hope someone can help shed some light on this. Thanks very much for your help. Sue

Steven, Thanks for this. I don't want to trip up at the first hurdle by claiming a totally wrong figure thereby giving them the impression I'm just making up numbers at random and giving them ammunition to throw against me. The rate I have used is 29.69 which I managed to find from the NatWest is the current unauthorised borrowing rate. the spreadsheet has converted this to a monthly rate of 2.19% A sample couple of lines from the 2nd page of the spreadsheet would be: DATE OF CHARGE PENALTY AMOUNT COMPOUND INTEREST COMBINED CHARGE & INTEREST 28/02/2002 £14.00 £40.84 £54.84 28/03/2002 £14.00 £39.76 £53.76 09/05/2002 £25.00 £68.17 £93.17 Is this what you need to see? I can email you the entire spreadsheet if it would be easier for you to check? Thanks so so much for your help. Sue

Thanks very much for your advice there - they don't make things easy do they?!!:-| I will end up making 3 claims against Natwest (Mine and hubby's sole accounts and our joint account). I am starting with the joint account as it is one with all the direct debits and the one that has been hit with the highest amount of charges. My problem is this: I have added up all the charges using a spreadsheet I found on here designed by Mindzai. I am claiming (initially) the compound daily interest. My confusion is that the spreadsheet gives a figure of £1.23 as a daily rate to add on until settlement of the claim. However, between finalising the spreadsheet yesterday and then opening it up today to print and post the total figure has increased by closer to £4. By testing it out and putting tomorrow's date in it increases again by around £4 rather than £1.23. Surely this cannot be correct - i.e. to show £1.23 as the daily rate to add on whilst the total figure seems to be increasing by around £4 per day when I change the end date of the claim. Does anyone have any ideas what I might be doing wrong here?? :confused: :confused: Thanks in advance for any help you can offer. Sue

Hi all, Been reading this forum for a while to get all the info before proceeding with any claims. I am now at the stage where I am adding up all the charges I can claim back I could use a little advise from you knowledgeable people though please.... I have an Advantage Gold account so accept that the fee for this is clearly not claimable. My confusion, though, is this. I have numerous charges on the account which are worded in the following fashion: 29 Aug Charges 01AUG A/C 3622xxxx £6.00 It doesn't specify what the charge is actually for. In many of the cases it is £6.00 which I presume is the fee for the Advantage Gold account. However in some cases the wording is identical but the sum is different, some for £20, some £26. Am I able to assume that anything above the £6 I am able to claim?? It doesn't make any mention what the charge has been applied to the account for (even for the £6 charge which I presume to be for the account itself). On the 2001 statements it separately lists the £6 as being the account fee, but by 2003 this is no longer the case. Anyway, apologies for rambling, hope you understand the question and that someone can help. Thanks very much in advance for your help.