In that case I will take that off right now. So I have on my Spreadsheet charges relating to: Overdraft Usage Fee Unpaid D/D Unpaid Cheque Overdraft Excess Fee Totalling £2,600. I have the standard letter from this site, so im all set to go, i will send this recorded delivery later, anything ive forgotten?

Ok, What is the harm in asking for this though, will this make me look like i dont know what im doing? So it would look better for me to take this off completely? ( its £339.54 !! its alot of money ) F

I think you are right, Recorded Delivery is best, that way there are no excuses. I bet they must have someone for that job alone in their office, the amount of people sending in these requests. Thanks for your help at this early stage.

Thanks Gary Im not sure if we are talking about the same Interest ( thanks for the quick response though ). On all of my statements since Jan 2001 I have O/Draft Interest amounts, usually taken out on the same day as the other charges, that total £339.54 surely thats worth asking for? Cheers

Also I have been emailing someone at Lloyds TSB in the Customer Care department just to confirm the address i needed to send my letters too, he said that i could email him as he works in the department, does anyone think this is a good idea? Or shall i stick to letters? F

hi all, I have listed on my own spreadsheet the charges since Jan 2001, on my spreadsheet there are : O/Draft Interest charges O/Draft Excess Fee Charges Unpaid D/D Charges Unpaid Chq Charges In all it comes to £3000. Now Im very confused about the Interest part, should I be including this, i am just adding them to the spreadsheet as they appear on my statements, im not calculating the interest. When I say interest I mean O/Draft Interest Charges that appear on my statements. I have added them to make my final figure. Any ideas?

ok sorry im new to this. apologies to all. I will start my own now. F

when I say interest I mean O/Draft Interest Charges that appear on my statements. I have added them to make my final figure.

GaryH, I have listed on my own spreadsheet the charges since Jan 2004, on here are : O/Draft Interest charges O/Draft Excess Fee Charges Unpaid D/D Charges Unpaid Chq Charges In all it comes to £3000. Now m very confused about the Interest part, should I be including this, i am just adding them to the spreadsheet as they appear on my statements, im not calculating them. As for anyone after statements I just called up Lloyds TSB got a call Centre in India and they put me through to an English person to take my details and they arrived 10 days later, no problem. Thanks Franco

I will be sending my claim in the next couple of days, GaryH have you actually posted anything to that address you provided? Cheers F

hi I have called Lloyds today and they have given me the following address: Lloyds TSB Customer Care 3rd Floor Colmore Row Birmingham B3 3SF Also I have emailed them at : [email protected] they got back to me in 4 hours asking that I also send the letter by email to them, however i will just deal with post for now. Any questions though you may aswell email them there.