I've recieved this very generous 'gesture of goodwill'. I have sent them the rejection letter and Im just in the process of submitting my money claim. I have three questions, do I use the £750 they have sent me to pay off the oldest charges and calculate the 8% interest on the remaining charges? If this is the case, when I put the date the charges started do I only included the oldest date of the charges remaining? I know this is a silly question, on the amount claimed section in moneyclaim do I just submit the balance after the £750 goodwill payment? Thanks for your help in anticipation...

Hi all, I have taken time to read through the forums but have not been able to find the answer to my question. When completing the summary of charges to include with the preliminary approach for payment, as well as the charges do you also include on the list the instances of the overdraft interest that they have charged me for the sums which they have taken? Or do you just make reference to it in the letter i.e. 'I calculate that you have taken £1622.50 plus £24.33 which you have charged me in overdraft interest for the sum which you have taken. Total 1646.83.' Thanks in anticipation. James.

I was with Lloyds bank for about 15 years and suffered there hideous bank charges. I was finally in a position to close the account about a year ago. Can I still claim for charges now my account is closed?? Many thanks, James

I was with Lloyds bank for about 15 years and suffered there hideous bank charges. I was finally in a position to close the account about a year ago. Can I still claim for charges now my account is closed?? Many thanks, James