But surley their terms and conditions can not overide the Sale of Goods Act. Isnt that they whole point of the act?

this is what im talking about, they siad its a miss price but still have it advertised at the miss price. DIRTY HARRY COLLECTION | CD WOW! UK Also when I ordered yesterday it was £3.49, now its £2.49 lol

They state this in their terms and conditions. "If an error is discovered in the price of the item(s) you have ordered, we will inform you and issue a full refund as soon as possible. We shall be under no obligation to fulfil an order for an item which was advertised at an incorrect price, if the item(s) has been charged and not despatched we will cancel and refund your order." But I would have thought that this doent matter if they take payment. I remeber seeing an episode on BBC "Dont Get Scammed" about miss price.

HI, I recently seen a miss price on a website and took the chance and made an order. As far as i understand it if they take payment and taken money off me then they have to honour this. Is this correct? is this covered under contract law? The retailer is currently making a refund saying their supplier is at fault with the miss price on their website and therefore their supplier wont honor the price. Cheers

My wife paid the £60, can do without the stress and fear of being taken to court.

I just received one as I was walking back to my car today. was only gone 15 minutes to get change for the machine. He was writing out the ticket as I got there. I said to my wife to get a ticket and the guy said why bother, let me stick this ticket on your car instead because you can now park for free as you have a ticket already. Like a fool I did then went into the restaurant and ate. I assume he then got his photos. I didnt really think at the time. Ive read all the posts on here saying ignore but not any outcome. How long have people been ignoring and how much extra have they charged? I aint got £60 but feel im going to have to pay it because I dont want to ignore and end up with baylifts coming round.

I paid the £43 odd pound as im just writting my letter now. I paid it so there are no more charges while i get my complaint in as I dont what them to add this to any debt recover thingys and effect my credit score. Anyway I paid it and I have just looked on my account and it says I owe 35p interest. What for??? there is nothing on the account. How can they now be charging me 35p a month interest on a £0.00 account??? What is going on.

Hi, im new here and this is my first post. I was hopeing someone can help and provide some adivce on the below. I made my first order on LXdirect 15/04/06 which was for a Ornamental plate. The order is as follows which was received by email as confirmation. Qty Item Expected Delivery Price Discount DiscountCode 1 with love set MF370A5 Estimated delivery by Tue 2nd May £ 18.99 £ -1.90 XX172 Order Discount ZG562 £ -15.00 Sub Total £ 18.99 Total Discount £ -16.90 Delivery £ 3.50 Total Including Delivery £ 5.59 There it clearly states that the total is £5.59 after discount. They took a total of £20.59 from my bank account making me £6.29 overdrawn which meant I had a £25.00 bank charge thanks to them. I emailed them 18/04/2006 stating that they have overcharged me and have now made me overdrawn and that i require a refund. 27/04/2006 I emailed them again asking them to cancel my order and to give me a total refund as I still had not received any refund and the delivery date given is too long (18 days after order placed which website showed stock). I did receive a refund on this day after my email for £15.00 which was for what they overcharged me. I was now left with an outstanding refund of £5.59 plus £25 bank charges. I got this reply 27/04/2006 Dear Mr *********, Thank you for your e-mail requesting the cancellation of your order. Unfortunately on this occasion we have been unable to stop your order in time to prevent it from being despatched. When the order is delivered to you please either refuse delivery or contact a member of our Online Care Team 08705 896611 to arrange a convenient date for collection. Please remember that all unwanted goods must be returned to us within 14 days of receipt. Please accept our apologies for any inconvenience that may be caused. Kind regards, LXdirect Customer Care. I waited until it wass delivered to refuse delivery but the 02/05/06 came and nothing was delivered. I emailed them again stating that I would refuse delivery if there was something to refuse and got this reply on 11/05/06. Dear Mr ***********. Thank you for your e-mail regarding delivery. On checking MF370 is due for delivery today. We look forward to seeing you on line soon! Kind regards, LXdirect Customer Care. I emailed them again on 19/04/2006 stating that they have not refunded me and to tell them to stop telling me its out for delivery as its now 24 days since i ordered it and is way passed the specified delivery date. On this same day they slipped up and refunded me the sub of £17.09 followed by the sum of £3.50 and again with the sum of £17.09 totalling £37.68. Taking my £5.59 off this meant that they refunded me £32.09 too much not taking account the £25 bank charges they owe me. So as it stands I now owe them £32.09 and they owe me £25.00. I received an invoice from them on 15/07/2006 a invoice demanding £32.80 which includes 71p interest by 07/08/2006. I decided to pay it get it over with and then try and get my bank charges back after. So I paid the balance I owe them plus their interest on 04/08/2006. I got this confirmation email back on 04/08/2006 Dear MR *********, Thank you for your payment of £32.80p. This amount is currently being processed through our systems.Subject to clearance this will be credited to your account and shown on your next or following statement. To check your current statement details on line simply log-on and click 'My Account' where you can view your account 24hrs a day. Thank you for choosing to shop with LXDIRECT.COM - Great looks for you and your home! Kind regards, Jeanette Clennell - Online Customer Service Manager LXDIRECT.COM - Great looks for you and your home! Shopping online made easy Our Customer Charter is our pledge to you the customer. It contains our promise for safe and honest shopping. I was shocked when I received another invoice on 12/08/2006 demanding the original £32.09 plus 71p interest which now includes a £10 admin charge and another 72p interest totalling £43.52. So for some reason they have had problems with their billing software again as they didn’t actually take my money. So now they want me to pay more interest on the money they gave me in error plus a £10 admin fee for their error. Yet there is still no mention of repaying my bank charges or paying any interest on that either. I am outraged and here to ask advice on what to do as this is clearly wrong. I have tried to order an item which they overcharged me, didn’t deliver and refund me too much and demanding more money when I tried to give them it back and screw me over with bank charges and their admin charge plus interest. I have emailed them requesting the address as to where to write a complaint as they won’t the £43.52 by 02/09/2006. I have emailed them twice and not received a reply. Has anyone got any details as where im to write to and as to what I should put in my letter. That is not that case since i have lost out on £37+ so far for making the mistake of trying your e-shop. Thank you for any help in advanced guys and gals. Regards Mike