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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

redpath13

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  1. redpath13
    Is there a quick guide anywhere on here, i.e. step 1, 2, 3... I cant seem to find any basic overview on the process, and I only wish I had the time to trawl all of the forums.....
  2. redpath13
    A friend of mine recommended the site, and showed me the templated letters that she used to a) request copies of statements, and b) request the charges to be refunded. I am trawling the site but cannot find the templates... can someone please tell me where to look? Thanks;-)

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