thanks missm, i will start the ball rolling

Hello, i am writing to anybody who could take the time to reply with a yes or a no or if they think I have a case please. I have read through some of the faqs but there is a lot or reading material so I have decided to post in the forum before I read any more. My situation is I have a few accounts with the rbs. I had a problem were I was using my switch card, the payment came out days later and took me over my overdraft. next month the bank charges that occurred the month before then took me over my overdraft again, and so on and so on. On an other account I was less than a pound over my overdraft, didn’t realises this for over 6 months (yes I should have checked the statements, but I never did) and ended up with a lot of bank charges on top of the overdraft, on a account that wasn’t used for 6 months. Hope somebody could take the time to reply. Best regards Gary j.