I'm thinking more from a legal/court standpoint just because I have proof of delivery doesn't mean that they couldnt, in court, say they never recieved it. Just wondered whatthe SOP was.

S.A.R - (Subject Access Request) posted 14/09/2006 Delivered 15/09/2006 "Your item with reference xxxxxxxxxxxxx was delivered from our WEST EDINBURGH Delivery Office on 15/09/06 . Thank you for using this service. The electronic Proof of Delivery is not available for this item" Do I need to pay for a copy of the signature or is my date stamped receipt sufficient? Thanks MATC

So if I call NW tomorrow they should tell me straight off simply by asking for the details of all other accounts I have held? Whats the relevance of October 2002? Do they only hold 4 years worth of info on the system? Thanks for helping btw.

Hi, thanks for the response, I was just wondering if on my natwest "file" there would be records of older/closed accounts? In response to your question all I can say is that if I did have another account (and remember I'm not sure it was a separate account) theres a good chance it was active in 2002. I do realise how ridiculously vague this answer is!! Thanks, MATC

Hello to all, I'm new here and have been advised by my sister (following a successful reclaim herself) to reclaim my charges. I have read the FAQ and know where I need to send my SAR (thanks Kulmeister), but one question I have I cant find anywhere on here so: Over the last six years I have had two main accounts but I'm fairly sure I had another account whilst at Uni (i.e. within the last six years) but I cant recall the account number nor do I have any of the statements (i usually shred them after a few years). It may well be that only my account type was changed (i.e. from "Step" to a normal current account) and not the account number, if you get my drift? So the question is, when sending the SAR I list the known account numbers at the top of the page, can I also add something along the lines of "and any other accounts in my name over the last six years" or do I need the actual account numbers?? If its the latter would the bank disclose this info to me if I were to ask (does that come under the data protection act)? Thanks in advance. MATC

Thank you and good luck!!

Hi Kulmeister, can I ask which address you sent your SAR to please. I'm sending mine this afternoon and I'm confused as to where to actually send it, there seems to be numerous addresses recommended. Thanks, MATC