Thanks for that. Do they still have 28 days from when the claim was issued? Dave

Jusy had a letter through saying that Head of legal services at halifax is going to defend all of the claim. Do I need to do anything??? Dave

Thanks Sarah. Fingers crossed for this time next week.

Thanks Sarah Filed today. Do I wait 28 or 14 days? Dave

Just had another charge (£39). Can I add this to the list i've already sent or should I wait? dave

Many thanks. I'll get my LBA in the post tomorrow (With adjustments). Dave

Or should I just send the LBA??? Dave

Hello there. Bit more help if possible. Received an offer on Saturday 8th Oct for less then half the money (£330). Of course I'm not going to accept. The thing is I'm due to send my letter before action out tomorrow (10th) as the first 14 days are up. Should I send the LBA and tell them I will accept the £330 as partial payment or does it need to be two letters? Many thanks Dave

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/671-letter-preliminary-approach-repayment.html In the 'what I require' part. Dave

Just a quick update. Received a letter from the halifax on Friday sending back my cheque for £10 back and telling my they don't have to send my charges/statements. This morning there were 25 letters on my doormat containing everyone of my statements from 1994 to date. Adding up at the moment and it looks like they owe me £673. I'm currently preparing the Prelim letter. On the schedule for claiming it says don't put the interest on at the moment but on the prelim template it says put it on. Anyone know what I should do? Cheers Dave

There wasn't any mention in the template letter, only this paragraph: Please supply me with a complete list of transactions and charges relating to my banking history with your organisation. Alternatively, a complete set of statements for that period will be acceptable. Dave

Just realised I didn't put any start date that I wanted on the charges list from on the request letter. Does this matter?

Thanks for your reply. Sending two because I've just moved house and my Credit Card is still registered at my mum's house. Didn't want to give them any reason to come back. Hope yours goes OK. Fingers crossed.

Hi there Just found out about claiming fees back after being charged £120 last month so I thought I'd post letting you know what happening for me. Kept a lot of my statements but quite a few missing - Current account so far is £504 and Credit Card is £75. Sending 2 letters today to Halifax - One for current account and other for credit card - requesting charges list. Used letter in template forum, addressed to Data Protect Consultant, Halifax Plc, Trinity Road, Halifax, West Yorkshire, HX1 2RG and enclosed Cheques for £10. Does this sound OK? Also is there an approx time frame for getting the list back? Thanks for a brilliant website. Dogsdbs