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ladykenco

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Posts posted by ladykenco

  1. Receipt from local branch for Prelim and copy of charges.

    Lady behind the counter asked my husband if he had been reading the paper and thats why he was claiming charges back....he said he just smirked and said nothing :)

    YB account now closed as of today, lady again said why not leave it open incase they pay you!!!! Hubby said no thanks they can pay me by cheque! LOL

  2. Letter in post today saying:

     

    DATA PROTECTION ACT 1998

     

    We refer to your recent letter requesting information held by the bank under the terms of the Data Protection Act and note that you have paid the £10 fee.

     

    We confirm that we shall be able to provide you with copies of your bank statements from Sep 2000 under the right of access under the Data Protection Act 1998.

    Within the terms of the Act we have 40 days in which to provide you with the information we hold.

    With regard to your request for information relating to manuel intervention on your account, there is no specific mention of manual intervention within the Data Protection Act and as such we are under no statutory obligation to record or provide this information.

    We will forward the information to you as soon as possible, should you require any further assistance please contact your branch.

     

    This ones from D Neal Stewart of Network Support.

     

    Is it the normal reply? Sounds like it to me.

    Am I right in thinking the 40 days started on the day they gave a receipt for the SAR?

  3. S.A.R - (Subject Access Request) taken into branch today with cheque. Got a receipt...

    Had more hassle with them, they could not stoop any lower if they tried! They have just taken a £1500 od off us, and left us right in the ****! BUT BUT have offered us a loan to cover it ....they would then pay the CC off and close it...how bloody rude of them, the CC is all up to date being paid by DD...

    Our account did not warrant having a 1500 od.....but we are good for a loan....the cheek!

    Anyway the 40 days are ticking!

  4. Hello to you all, I have just joined and read some of the info on this site, I have also started a thread in the YB section.

     

    I have been reading and reading and think I have read that much its too much for my head to take in LOL

     

    I am just sorting the first letter to send for my statements :)

  5. Hello to all, I am in the process of sending for my 6 years worth of statements.

    The account is in joint names with my husband, do we both have to sign every letter/form we send out to our local branch?

     

    Can I take the SAR to my local branch with the £10 fee and ask for a receipt?

     

    But in the mean time, the other day I was overdrawn, got charged 3 days worth of £ 8 a day for being so! Just checked now and they have also charged me £25...Just rung to be told that that is what they charge and they will do nothing about it, I should run my account better! They have not lowed their charges and they will remain at £25..is this right?

    A little help in understanding it all would be much appreciated...

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