ok we definatley need giudance we are sending in prelims in for what we have stamments for. How do we take shabbey to task for data protection non compliance they have been sent the letters giving them 40 days plus the one giving tem a final seven. do we contact the information commisioner and/or take them to court and how do we do it exactly. We need help to continue.

Thanks for the replies.

Im very glad to see this thread as my 16 year old boy is driving me mad moaning about the internet sticking all the time. Its like it has a time limit set when we repair the connection it seems to come back on (but not always). The interuption instances range from mins to hours when the connection is solid its like lightning. we have a wireless router (Belkin), which is set up on dynamic which dosn't give a timeout option . Pc (ethernet connection- Lan connection on the router) and the Laptop (wirless connection) both get this problem. Thinking of ditching Ntl but they hard hard to lose had 3 months free when i last tried. Can any one tell me if its fixable (fault in our config) or wether its a common thing to ntl:mad:

should we send a last warning letter on monday recorded for each account telling them how long the have left and that they have yet to cmply fully with our subject access request.

Michrofiche argument. Apart from microfiche liklely to be a relevant filing system isn't it also a record of manual intervention I.E. Sombody sat down and transfered data (relivant to you as a data subject) from one system to another which isn't recorded by the orginal computerised system. Can somebody give us guidence as we are losing the plot a bit.

ok we need guidence after sending back Microfiche (counter letter)templates for both accounts : My wife has recieved the sorry your not happy letter dated 05/08/06 . On the joint account we have recieved a transaction printout from 28/05/05-- 28/04/05 with no face letter just a compliment slip with our details on it. I feel like leaving it till 7days to go writing them Thanking them for what they have sent but unfortunatley they haven't fulfilled their legal obligation under the data protection act and that they leave us no alternative other than informing the information comissioner of thier non-compliance if they do not fully comply within the next 7 days. Can someone give us Guidence pleeeease.

A fellow worker on this site mentioned something about legislation coming in to stop us all doing this does anyone know anything. I can't see how it can be stoped if they have chargeing us all unlawfully

Both letters recieved by P Speed on 30/08/06. We will wait and see what response we get and if they don't comply we will contact info commissioner and send prelim letter based on an estimate. We will also send them a reminder when they have a week left if need be,(just so that we are seen to be doing all we can). If anybody has any comments please don't hesitate to put us on the right track. thanks.

Ok done the letters (microfiche counter letters) they are going today recorded. We have worked out charges back as far as may 2005. £1200 odd wifes account £1100 odd joint account Do we have to put in estimated prelim letters in now or can we wait as we don't want to be seen to be jumping the gun. any help welcome

Ok thanks we will get the letters done for next post Cheers

We arrived home from a short break to find 36 abbey envelopes 2 P Speed letters 1 for each account and 34 statements 17 for each account (as yet unopened). The P. Speed letters are the standard micro letters, we are about to do the counter letters, the question we have is about the referance to the £10 fee being used for the microfich data should we request that this fee be used for its original intent. She also gives reference to when they recieved the one letter which is 2 days later than the RM trakker system online says they recieved it. (should we put them right?). Can anyone please Help

Would you believe it ? just tracked letters and they have received one but not the other posted at the same time, I ask you ???????? 40 consecutive days it is then, for the one any way, which one though. oh no. Its OK. got to get out of bed early to catch me out.

We Registered yesterday, we have been reading on this site for weeks now . We have sat and done letters to shabbey one for the joint acc ( changed all the I's to we's etc) we also did a separate letter for the Mrs sole acc the reason for this is that the both would come to well over £5000 and we don't want any spanners going in the works. We used our address details as on the shabbey statements and noticed they are still using old post code (remember when postcodes changed) we thought that if we wrote something different to what they have on file then this could delay things so we kept it the same We will post today and sit back and wait( fingers crossed). They have been Sent 40 day countdown begins

ok. before we start the ball rolling as there is a possibilty that shabbey can close our joint shabbey account, is there any way that my cahhoot loan and current account could become affected as cahoot is part of shabbey

hello to you all from me and the mrs, we have a question that we will post in the abbey thread any help welcome.