Congratulations! I'll be sending my own claim letter off to the RBoS this Friday for £3012. I just hope i've done it in time.

Hello, I’m Skintnscared and err… not the sharpest tool in the box. So could someone please help? I’ve read the FAQ but I’m still not sure of exactly what I can claim and I’m worried about cocking it up. I have my last six years statements (at the cost of £5) and have deduced that the bank are in the possession of about £3850 of my seriously hard earned cash. But I need to know whether I have calculated it correctly as I don’t thoroughly understand my statements. I have just added everything above together, but I am sure that is not right. I have been putting this of for some time. I can’t be having it any more. As soon as I think I’ve got myself straight, I get slapped with another charge which sends me over my overdraft, which they happily charge me for. Some times they pay my direct debits, sometimes they don’t. Either way they charge me. If I phone the bank, I just got some patronising jobs worth fobbing me off and telling me it’s my own fault. I have learnt to budget and keep my eye closely on my money of late (I now hate beans on toast, and the sight of pasta turns my stomach) I can’t continue like this just to subsidise the RBOS. They have also been dishonest or incompetent in the recent past (It can only be one or the other) but that’s another story. Like I have said. I have my last six years statements and I am desperate to get the first letter in the post. I just want to be sure I am putting the correct charges down. I want to nail these pilfering towrags. Thanks in advance, Oly.