This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Hi There Started this new thread to keep you updated on progress of my claim. Sent my DPA request via Email 2 weeks ago. Got a reply today asking for £10 to pay for this and that they (LlloydsTSB) have 40 days to provide this information. I will post more upon receipt of the information Good luck to everyone Regards Rigger

Hi Jules, What I would suggest is that you contact your local Citizens Advice. If you do not feel you are able to do this then i would suggest you look at http://www.nationaldebtline.co.uk. On this site you will find everything you need including sample letters to write to solve your problems. Hope this helps. Dont let the B*****ds get you down Regards Rigger

I would suggest any e-mails that you send to the bank you obtain a delivery receipt and also a read receipt. Print these off and keep a copy as back up. just in case of any denial that they have received it. I did this when emailing TSB on the 10th with my charges request letter and have a receipt to prove they received it. Also got the response that it had been passed onto Keith Bowden, Service Recovery fo processing.