steve3877
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It was the "Young Lad" who gave me the car as the owner was out. I believe the extra costs were for labour. But my issue is that they should have called me so i could discuss it further and decide if i was to get the work done or go elsewhere. IYSWIM
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Hi, I took my car to a local garage to have the water pump replaced. I was given a quote of £80 parts and £100 labour. When i returned later in the day i was told the car was still not ready and to call back tomorrow. When i returned to collect it the bill was £325 (made up of extra labour). I paid £200 pound and collected the car with the agreement i would contact the owner the next day. Am i unreasonable to think that the garage should have told me that the bill had increased when i first went to collect the car or could have telephoned me? Any help / comments welcome
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