Hi All, Whilst I've been figuring out the spreadsheets Capital one have got sneaky, and sold my account to a dept collection agency called 'Lowell Portfolio Ltd'. I had this happen with my Barclay card to another agency and I'm still figuring out the interest they're charging me. Any suggestions? I've seen something of a letter about stopping this sort of thing when an account is being debated/contested? think this is only if I've sent my pre-lim letter which im still preparing(as Im looking into contractual interest). Also have we agreed on capital one's contractual rate of interest yet??? Reaver

Hi Willowb Many thanks there. Yes it is contractual interest im alking about. The rate my credit card or bank charged me in interest for the penelty charge. I will follow your advice and go looking for contractual interest. Many thanks again reav

Hey people. I'm really confused by the spreadsheet I've been looking at. I need to understand whats going on in it incase I need to explain it in court,if I get that far. When's my claim date?when I send the first prelim letter? I kinda get the 8% statuary interest added from the claim date I guess? is this monthly or annually? Does the spreadsheet work out the interest originally charged on the charges and if so how? At this rate I mite just send the prelim letter with the total of all the charges? Please help someone? Many thanks all! Reaver

Hi Maroondevo52, Thanks I am inputing the charges now,still a little confused by Interest charged (+),Statement balance (+),Amount of balance paid during subsequent month (+) and the later coloumes? After looking back to the step-by-steps It says: I've totalled the charges but I'm having great difficulty in issolating the "interest which you can show was caused solely by those charges - not general overdraft interest". Does the spreadsheet do this for me???? Many thanks all. Reaver

Hello to brolidza. Hey to everyone aswell. From the looks of the step by step instuction(http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-step-step-instructions.html) and the faq's (http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/24031-frequently-asked-questions.html?garpg=5) it seems tat 8% is staturary interest which is added from the claim date and during the claim. As I', not that far yet I guess I just need to look at my statements again see if I can work out what interest they've charged me due to the charges.Could be an interesting challenge. I've posted my letter to barclays today,in an attempt to get them to give me my statement they originally refused me. Reaver!

Hey All, This is my first post on my first thread on my first forum,been reading bits for a while now. Anyway Reaver's story so far... It started with either an inconviently timed DD or going slightly over my limit, When I quit my job a few years ago Capital one,Barclaycard,Lloyds Tsb and Aliance & Leicester went over the limit and each month due to further charges they went more over the limit until my accounts were closed.I've struggled ever since this and resent DD and banks and credit cards for it. I even complained about the whole set of circumstance a few years back but no success. After reading the FAQ's and seeing what others have done I'm more dettermined than ever to sort out this mess. I have done Data requests for Capital one,Barclaycard,Lloyds Tsb and Aliance & Leicester. Which cost me £10 per request and I now have the statements witht the charges on for all but Barclaycard,who've tried hidding behind the red hearring of having the stored on microfiche. But after watching this thread http://www.consumeractiongroup.co.uk/forum/barclaycard/50148-barclaycard-microfiche-they-wrong.html I've discovered that the imformation commissioner has sided with us. My letter to Barclaycard's in the post and hopefully they'll give in and give me my information.They've only added cost on for them selve's with that one. I'm almost ready now. I've got the recommened small claims pack and book from this site as CAG's helped me massively so far. I have the priliminary letter ready just need to work out the amounts.I've added up my charges. I just need to understand the interest side of things now. Seems to be three rates (8,16.9?,28.9?),im not sure if these are different for each bank and when each gets applied from.From the charge date or claim date,and whens the claim date? getting a little stuck here,so any help would be appreciated. I will all so try to keep updating this thread with my progress to help any others who think it wrong that the banks and credit cards can treat us like dirt and get away with it. Reaver