Thanks Nicsussex - it's just so frustrating! It's great in the meantime to read all the successes!

Well they received the letter and signed for it on 15th March - but we are still waiting for copy statements. Do they normally take the full 40 days or should I send another letter? Advice greatly appreciated as they have recently charged us £150 for going overdrawn on a £300 overdraft - because they were working on the joint account and not the ex-wife's current account - but blame us - long conversation with the call centre to no avail - we can't keep paying out like this. Jo

My hubby just received another £30 charge for going over £1.15 from them taking last month's charges out - so we are on a mission now. Lloyds must be one of the only banks now to still be charging £30 - we have already switched to Alliance and Leicester so don't use the Lloyds account now. We are also claiming against the joint account with his ex-wife - that Lloyds won't claim against her - only us - she has disappeared according to them - so we are liable for the full overdraft - another story. So we've sent the Data Protection Letter today - so will keep you posted!

Thanks for that Jos - will keep posting!

Just saying hi - having just been charged another £30 because Lloyds TSB took their charges out - we are in pursuit of getting about £400 worth of charges back. So good luck to those that are trying - and here goes! Jo