God luck Clarky - we are starting our battle with Natwest today I'm actually quite scared. Worrying about having our account shut too but hey, it's like you say - it's our money! Let us know how you get on.

Good luck Roadrally. We're just embarking on our recovery of charges. Fingers crossed for you.

Hi everyone I've been reading about everyone else's escapades with Natworst and have decided to take the plunge :o I have one question before I send my letter and tenner off requesting the info that I'm hoping you savvy guys and gals can help me with. I have a joint account with my partner as well as an account of my own that I opened long before I met him. I would like to claim back charges from both accounts but what I'd like to know is...can I claim for both of them together or do I have to claim separately? Thank you for your help in advance and here's to beating the sods Love Lucy x