Hey folks thank you so much for all your help, I know I haven't been on here much...life is hectic. I sent my first letter to my branch and got a no go....so I sent it out to Edinburgh again. Got another no go letter, so I sent the next letter off, of which I got a letter saying they will be in touch as soon as possible, that was only last week. But I got a letter today offering my full amount of £556...so needless to say I have accepted that. Just waiting for the money into my account. I will donate some to this site....as it has helped me out no end...I can eventually afford to get my driving license and sort out some of my finances. Thank you all so much!! I really appreciate it!!

Managed to set up a spreadshet on works, and my actual amount is just over £500. Can't add up...but every penny is worth it. Prelim letter getting posted tomorrow. Wish me luck...I hope this doesn't go to court.

Hey all, Thank you for posting threads, they have helped me get info on where to start. I already had all my statements, so I am about to send the prelim letter. I just need to get all my charges onto a spreadsheet. I am waiting to get a works copy of the spreadsheet. I am a bit scared tho, as it seems that RBS always seem to go to court. I also don't want to close my account as I have an overdraft that I am not able to pay off at the moment. This will make me a bit vulnerable. Cross fingers...I'm gonna try tho! Hope to get about £848 in charges

What is this £750 limit? I haven't heard of this. I am about to send of my prelim letter for £848. Any advice Imamackay

Hi all, I am in Scotland and wish to get back my bank charges from the Royal Bank of Scotland. I have the template letter from the ConsumerActionGroup website and looking to send this off. Could someone please tell me if I should send my original bank statement with this letter which highlight my bank charges or get photocopies instead and send those! Is there anyone out there who have tried it with RBS or have any tips before I get this ball rolling. Thank you imamackay x