whitch ever you choose you will get your charges back they are offering you it in bothe 1 and 2 its just a case of witch is moste convinient 1 settle your bill and get cash back or 2 have the amount knocked off your bill and pay no interest or charges on your outstanding overdraft i will say it is an enevitable outcome of N & P`s to close the account whitch they do have the right to do as they use the we are responsable and could not nowingly alow you to get into debt with a product(the account) that is clearly not sutable bla bla bla well thats the sort of crap they gave me but i live 10 mins walk from there head office so sat in reception till i got to see the director of finantual services whou passed my complant to the cheif executiv who still closed my account but did pay all my charges and 8% APR after i mentiond i would be claming interest on there unautherised borrowing at there current rate if this went to court nedles to say i will be maiking a donation to the forum in due corse

nice onwe buddy glad to heare you got it all sorted in the end

thanx buddy he is posting it today so i accept it as partual setalment

Well people i have persued the norwich and peterborough building socaity to the point where i am about to file with the cort i receved a call today from the head of banking services who has offerd me %50 of my clame including interest and the recomendation that i close my account as "the account dosnt appear to be sutable if you cannot accept the charges" so whats the next step i am thinking i am correct in saying go to cort but please let me know if you think there is a nother corse of action that should be taken.

Send in the balifs with the press it would be wonderfull to watch it on the news lol no but realy give them a bit of time and if nothing happens inform them that you will be sending them in if still nothing call in the big boys P.S. i may not be at Indesit much longer got a disaplinary for grose misconduct on tue lmao:D

Hi ppl this is a v helpful looking forum and i hope to be of some assistance in any area i can

Hi sorry to here about the issuess your dad has come up against i work for indesit and can shed some ligt on this for you also if you pm me i may b able to help if my employer is hastaling for payment(I am not there happyes employee lol) the contact center your dad would have phoned will be the mane contact center in peterborough (Indesit) as mastercare phone lines divert there calls to the service provider. moste of the staff in this contact center will proces the engineer putrly on the policy details provided by your dad these are not always valid and when we invoice mastercare they will pay it or return it. If the endineare sees a valid pol;icy when he comes out everyone is happy untill it gets to the point where the third party insurance refuses payment and we would then invoice the customer. I must stress the contact center may as well be enhabited by traind chimps as there mane gole is to get the customer off the phone so they can take the next call so there is not to many checks dun. As i say if indesit are hastling you for payment pm me and i will pas your info to our contact center director who would probably quash these charges as a good will gesture in order to look good if this was to go to the press (they cant afford bad press) Also you should phone the number on a currys recept and select option 1 this will put you through to a currys contact center then tell them you want to speak to someone at hemal hemsted (this is currys mastercare head office) when speaking to them they are normaly more helpfull than the basic call centerse. Once again if you want contact me and i will se what can be dun at my end to ease the steress on your dad.