I sold the coat for £15 plus £5.50 courier costs. No 3rd party were involved. I’m unable to send you the emails I’ve had off everi

Everi said originally the coat was damaged, then they said that it had been lost. I sold it through eBay .

I sent a parcel through Everi 6 weeks ago. The person who I sent it to after about a week asked if I sent it, I showed her the tracking number (for the 2nd time) and a photo of the collection card. I then tried to track the parcel but a message was there which was never sent to me ! Saying the coat was damaged beyond repair ! That was impossible as it was in a box and taped to death! I could not get hold of anyone, I couldn’t fill in a form as it was Asking for photos of the damage. after 4 weeks I spoke to someone and she sent the form for damages but, now I’m not getting any replies! X how is this shower still trading??