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bubbles999

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  1. When you visit a garage surely everyone expects new parts to be used and the garage should advise on price difference between the two if they have reconditioned parts to offer and ask the customer to decide, not make the decision themselves.
  2. Should the customer (IE me) be told that the parts being put into the van are re-conditioned and not brand new? Surely we should be told this?
  3. No it is not a recall as yet, the recall is for some vans that were made prior to mine, but the injectors have now gone on my van too and I wanted them back in case they extended the date range of the recall which means I could then claim the cost back. The garage are saying they will add a surcharge if I want these back, but they are from my van?
  4. It has come to light that a batch of vans have faulty injectors, mine was made after the date they are recalling but the injectors have gone on my van too. I have asked for the parts back as want to keep them in case they date range is expanded by 6-12 months and then includes mine, so I can show I have had it done and provide the part numbers. The garage are saying there may be a surcharge if I want them back? Is this legal? They are after all my parts from my van that I own
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