The retailer has at no point had the vehicle back this time they told the finance company that they were not prepared to pay the bill that's why I got billing finance company involved

The finance company told me to go to a third party garage

I took it to a to a local garage

Does anybody know what my next move is plz

The van is a 2014 vauxhall combo apparently the garage paid half and they paid half not me now I have a letter I just need to know what my next move is

Hi these were received today how they came up with the problem with the car I'll never know all he did was started the van for 1 second I'm at a total loss Adobe Scan 30 Jul 2022.pdf

Hi just wondering how I post a copy of letter I have received today

Thank you I will submit anything I get in writing on here as soon as I receive it

I have only had phone calls from billing finance

Ok as soon as I receive their letter I will post it in here thank you for your time

Sorry billing finance is going to send me in writing that they are willing to pay half of repair bill because they feel that it would have broke down sooner I've unless than the 4000 miles I had covered in less than 90 days I just need to know what my next move would be hope that makes it clearer thanks Kevin

They are sending me their findings as they say what do I need to do then as I don't agree with what they say ?

They're saying as I've done 4000 miles since having van that it would have shown up earlier and they're only willing to pay half the repair bill I have had the van less than 90days .

The finance company is billing finance

Good evening after a bit of advice 4 months back I bought a van for £4400 with 3 months warranty, I had some work done under warranty the garage begrudgingly only paid half the finance company paid the other half With only 4 days left of warranty the van then developed an engine problem, I didn't feel confident enough to approach garage, I contacted the finance company. I already knew the problem as I had taken it to a garage, the finance company sent an independent assessor who to be honest was about as much use as a chocolate tea pot. they are now saying they are only prepared to pay half of the £1500 repair bill because I've done 4000 miles in 3 months saying the problem would have appeared from 1 to 2000 miles. garage says this is rubbish who can tell when a car is gonna break down I'm at a total loss as what to do next please help