Thank you all. Through another site, related to CAB or similar, this case has been passed to Trading Standards who are dealing with it I had in the meantime sent letters to both companies. It will be resolved!

Would like some advice on how to go about getting scaffolding removed. Cardinal Roofing of Exeter arranged for Spot On Scaffolding to erect the scaffolding in order to inspect the roof. Unfortunately, the scaffolder demanded cash which my husband agreed to I realise we should have waited for a written quote. However, the damage is done. Cardinal Roofing gave a verbal estimate of £18K for the repairs which we declined. We asked that the original work request of replacing a tile which had blown off be done. This was not done. We have phoned Cardinal Roofing and Spot On Scaffolding many times. Spot On became abusive. Cardinal Roofing keep promising that the scaffolding will be removed. It has not. It went up on 7 April, we paid £400 cash on the 8th. And nothing has happened since. We would like the scaffolding gone in order for a reputable company to repair the roof. They (and others) will not remove the scaffolding. We have filed a complaint to the police and are currently awaiting a response. Has anyone else experience this recently and found a solution?