Thank you for the feedback. Typos were noted. Hopefully there will be no further communication from him. We never did submit a claim against him so technically he should be able to counterclaim against us. We just asked for payment, again and again, the last time being a Final payment letter as per the Protocol Thank you for your support. We really appreciated it. Just to have a guiding help was so reassuring. We will make a donation but will first we'll wait a few weeks to be sure there is no further comeback from the client. S

Hi and Happy New Year. The Final Payment letter was sent on 20.12.21 giving 14 days notice. On 01.01.22 we received an email from the client, a redacted copy is attached. It didn't appear to be good news and so as planned, we prepared to send the Letter before Claim on the 5.1.22. Then to our surprise and joy, payment in full was received from the client on 2.1.22. What a relief. What a nice start to the year. Thank you for all your help and support. The question is - is it over and settled or is the client likely to pursue his counter claim. Would you please view the email attached and give your view. Many thanks S Redacted Client email dated 1.1.22.pdf

It does. The full amount he owes

Ok. Thanks for the thumbs up. We'll email the final late payment letter today and inform him that we'll send a copy by post to his address with your comments.

Hi, Could someone please comment on my previous post. 3 months have now passed since the project was completed and I feel it is necessary to send a final request for payment giving 14 days notice. This would take us to 3rd January 2022. On 5th Jan we would then send the Letter before Claim giving 28 days notice. That would take us to early Feb when we would apply online to the court. The advice on an earlier post was that the process could take up to six months so I am keen to follow a step by step approach that I hope you agree with .

I have downloaded and read the protocol. I note that it is slightly different for the Construction and Engineering Sector. I feel the next step is to send a formal final late payment letter which i have drafted and attach. I have also drafted a Letter of Claim in readiness for the next step. Copy also attached. Both letters are redacted and in PDF. Please advise if they are detailed and acceptable. Many thanks Redacted Final Letter for Payment to Client.pdf Redacted Letter before Claim .pdf

I called the Estate Agent and the person I spoke to knew the property. He informed me that it was refurbished to a high standard, that it was on the market for about a month and that it had recently been let. There had been a lot of interest in it. He asked why I was so interested in this property given that it was now let and I explained that I was owed £4900 for installing the new kitchen and bathroom and that the owner was refusing to pay. He asked if I wanted the information feeding back to the owner and I declined the offer. Before we start a Money Claim, don't we need to send a final late payment letter giving the client notice that if full payment is not received in 5 days then we shall, without notice, begin legal action. Please comment

Will do but it'll be in a day or two due to work.

We are prepared to do whatever the Small claims system requires to get the money we are owed even if it takes 6-9 months. We'll add lost interest and the court fees to the claim. By going though the Small claim process, we will learn from it and be better prepared to use the process should the need arise in the future. Your support and guidance will be most appreciated.

Ok. I'll call the agent tomorrow.

I walked by the property yesterday. It was occupied. The estate agents board was clearly displayed. The agent is long established and is highly respected in our city. As such it would be fair to assume that the property complies with all the regulations necessary to allow the property to be let.

Sadly no. The house is sited in an area that I don't visit very often. As it happens and purely by chance I will be around there tomorrow so I'll look for clues.

Yes sorry my error. The more info I get the better.

Returning the key is the excuse I wanted to use but you advised not to. To me it fits perfectly to speak to the occupants and just ask some simple questions about the improvements and occupants.

I can't think of any other way to get the info you seek and obviously I wouldn't let on who I was. Can you think of an alternative?