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mars3424234

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  1. Thanks again BF I am suing for the quote/price to redo the entire roof based on my suspicion that roof is built in a way which prevents air circulation - condensation resulting from this has caused a leakage, cosmetic stains and the entire roof wood is rotten which is evident when the roof is stood on as the roof sinks under my weight. I see it as a gamble either way, either I can get a damp surveyor for £300 which offer no guarantees to find the issue and only provide their speculations. Then I would have to get another damp surveyor and keep gambling. Last time a surveyor gave me an incorrect survey for a different issue, took him to Court and he only said it was a "visual" survey. This means they have legal immunity and no guarantee. I think the worst case scenario if I sue the builder based on my suspicions is that a SJE will be appointed and their findings will say my suspicions are incorrect. I doubt a Judge will strike out my claim because I have only provided my suspicions without backing this with an assessment? If the Judge asks me why I didn't get an assessment, I'll tell him damp surveyors offer no guarantee to find issue for £300. It is so stressful for me to choose between the two approaches on bringing the claim, but I think the worst option is to go with surveyors which offer no guarantees.
  2. I called their number several times but their line keeps hanging up. i email currys technical email saying i couldnt get through and asked for the arrangements for pickup currys emails me and asks me to try and call again i email currys repeating myself saying line hangs up, ask for arrangements to be sent in their next reply currys emails me again with the same email i email currys putting them on notice that i have given them multiple chances to tell me the arrangements, and that i will get independent assessment for tv in 7 days if they dont provide arrangements. currys sends the same email Got a quote for £120 by another tv expert to pickup and give assessment Should I go ahead? What should I do if Currys say I dont have a receipt to prove I purchased TV from them? Because my bank statement doesnt say it is for TV
  3. Thank you BankFodder for your help I think I may have left it a bit late as the leak began around 2 years ago. Although I don't think this would effect the cost of repairs as my belief is the roof was built in a way which prevents air circulation - it would have to be replaced in any case. No I haven't told the builder anything about this. I haven't had any inspection, isn't requesting a SJE better as if I get an inspector I may not be able to recover fees and builder could argue inspector was acting in my interest as I was directly paying him. What would happen if I just sent my claims to Court and requested an SJE to back me up?
  4. I hired a builder about 7 years ago to build an extension, shortly after this date the roof began to leak and I took the builder to Court and won the price to fix the gaps in the exterior flat felt roofing causing the leak. (gaps in the felt allowed rainwater to enter into building) Years later, there is a mysterious latent roof leak/drip with visible damp marks, many builders have come to quote and could not find the issue. One builder stated they could attempt to find the issue by opening up the ceiling, causing damage, but there is no guarantee. I am almost certain that this is a condensation leak as the leakage occurs only when it is warm inside and cold outside. This has caused significant damp marks and the roof to sink in when stood on so I believe the roof wood is all rotten due to condensation/damp. Strangely one builder commented that the roof had soffit vents all around so it shouldn't be condensation. I believe the roof has been built in a way not to allow air to circulate and is fundamentally defective (even with air vents the build of the roof prevents air circulation) therefore the whole roof should be rebuilt properly, especially as roof is all rotten internally effecting the structural stability. Am I right in suing the builder for the full price to replace the roof, and applying for a impartial, single joint expert so I can get permission to incur the costs, damages, and find the fault? I plan to mention the above in my Claim - that the fault is unknown and want expert to find this. The flooring is gradually falling apart as well. I am relying on the Latent Damage Act to bring the claim as limitation period has passed. (and Henderson v Henderson to bring a second claim as these two latent defects did not exist when I previously sued) Thanks everyone
  5. Thank you so much for your help Currys responded by email : "I am sorry to hear about the problems you are experiencing. We can can do for you is arrange for your television to be to be collected from your home and assessed at our Repair Centre, where our engineers will determine the cause of the fault. This service is ?95. Once the television has been assessed, the engineer will be able to advise if it has developed a premature fault or has a manufacturer's defect. In these circumstances the ?95 payment will be refunded back to you and your TV repaired free of charge. If the television does not have a manufacturing defect, we will contact you and offer a chargeable repair. This price will be confirmed when you are contacted. The ?95 you have paid would be non-refundable. The request for this service must be made by the registered purchaser of the product. If you wish to go ahead with this, please call us on 0344 561 1234 (UK) / 1890 818 575 (ROI), when you are with the item. Lines are open 24 hours a day, 7 days a week." What should I do now? Is there any other route I can take as I am worried they may tamper with it? I could take videos of the TVs condition while they take the TV to ensure they don't smash it up and blame me for it. I noticed they haven't mentioned anything about the redelivery which I shouldn't have to go through as it's their fault.
  6. Hi, I purchased a Samsung TV for about £600 from Currys in store, 3 years later half the screen is dark and barely visible and it is a well known issue online that this happens after 2-3 years for this TV. I don't have the receipt but the price is on my bank statement. I have spoken with TV repairers and they said it could be one or more issues and they charge a diagnostic fee. Do I start by sending a letter of claim to Currys claiming the full cost of the TV and let them come up with a solution? I am a bit worried if they collect the TV they may tamper with it to sabotage my case.. Thank you in advance
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