Ok no problem ,
Monday I started to receive order confirmation emails from JDWilliams that i did not make ( 2 watches , football top and 2 perfume totaling £450 ) , i checked my JDWilliams account straight away and everything was as it should be with no pending orders .
Tuesday I received two more emails this time from Hermes delivery service stating that they have received my orders and were out for delivery , after checking the tracking numbers , one delivery was ordered to my home address and another one to a location is Essex London with a unknown woman's name.
I logged into my JD Williams account again but this time with the same email address but a very old password and it logged me in to a different account that I did not know I had (possibly a very old account that I forgot the password too) or i opened a account with JDwilliams not knowing it is the same company as Ambrose Wilson , hence why i have two accounts.
I changed all passwords to my accounts
I contacted Jdwilliams via live chat which they put a fraud marker on my account , told me to email JDwilliams investigations (4 days no response)
I kept an eye on the hermes delivery tracking for the address in London , one failed delivery attempt and the second time left on the doorstep , a picture was uploaded to tracking info for proof of delivery.
Where do i stand? should i contact the Police or leave the investigations team get back to me , im worried sick .