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Fat583

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  1. I agree that is why I am here because my knowledge is very limited to anything like this, thank you so much for your help I sincerely appreciate your efforts to help me I will keep you posted on the results and given the information provided and the position I am in I may take it to the dealer to try work something out with him and hopefully we get a good result
  2. Ok thank you I just want to clarify that I WAS made aware that the car was/is cat D that the passenger mirror is not the original and that the parking aid alert sounds off when reversing or parking, also upon my own inspection found a cracked drivers mirror casing and drivers side rear tail light casing was damaged I'm ok with that but what I wasn't made aware of is that the cruise control doesn't work, the back drivers side child lock doesn't operate correctly, the sunroof has a fault of sorts, the engine IAT sensor has a fault, one of the door seals were broken and partly missing and hot glued on to the door and that the front bumper has been screwed on with domestic D.I.Y house screws and the bonnet catch doesn't work properly
  3. I only have a very brief description of the faults hand written by the auto electrician which are as follows Engine - IAT sensor - grill shutter stuck ABS - comms with restraint module Body module - sunroof global open/close control - left low beam - image processing module Cruise. - forward looking sensor Drivers door mirror - puddle lamp Headlamp module - left hand corner lamp Passenger door - mirror fold relay - puddle lamp - blind spot indicator - Double locking motor Power steering - battery voltage Remote function actuator - front right door handle Side obsticle module - blinds pot worming indicator Parking sensor - front left outer sensor So far I have bought a new left passenger mirror that is of my cars spec which should fix the majority of the mirror related sensor faults such as blind spot and puddle lamp etc.. That W as. £70 plus auto electrician diagnostic £162 I'm not so fussed about the passenger mirror side of things just primarily the cruise control, engine sensor (Iatl a the bonnet latch and child lock on driver side passenger side door plus a door seal that is broken and was hot glued on The attached photos are from a salvage yard database of the car that I have now but before it was repaired just for reference pix.pdf
  4. I should point out that he only agreed to repair the cruise control and nothing else he basically said that all cars would throw up fault codes even his brand new range rover would but also different diagnostic machines wil bring up different codes the problem is 1 of the codes were an engine related code and according to a Ford mechanic is worrying
  5. Ok thank you so much for the advice, I was under the same impression that because I agreed to the repair I waived some rights in a sense but I questioned myself on the fact that he pulled the warranty card and I didn't know better so on that basis I was misled so where do I actually stand.
  6. Thank you for your reply the dealer is beechwood autos Ltd https://www.beechwoodautos.co.uk/ based in kirby in Ashton Nottinghamshire, also I only agreed to the repair due to not knowing my rights at the time but also not knowing that I would find more problems and faults with the car, would this matter in my case or have I still given up my 30 day rights as suggested? thanks
  7. Is this accurate even if I was talked into letting him fix it meaning that I have changed my mind on the matter and would prefer a refund instead
  8. Advice needed please, I bought a cat D/N car on 2/10/2020 I was told on the phone before going to see it that the parking sensor alert would sound when reversing, which I was ok with, I went to see this car and looked around it and saw bits of damage to the driver’s mirror, drivers rear light cluster and left passenger wing which again wasn’t too much of a problem, I took it for a test drive for 2 minutes all seemed fine (barring the sensor alert) but it drove quite nice I bought it using a credit card and part exchanged my current car, in total the car cost £4,899. Then on the way home I noticed that cruise control wouldn’t work and dash said adaptive cruise control was unavailable and just thought I was doing something wrong and that I will figure it out tomorrow. over the next few days I still can’t get it to work I take it to auto electricians who puts it on diagnostic machine which throws up 16 fault cods over 10 different modules, the electrician advises me to take it back to seller and get my money back as it could cost £1000 to fix due to the nature of the fault codes, I called the dealer who said we have a few options 1) he could try to fix it but can’t guarantee that he will be successful but will find another suitable car for us, (which I don't really want because I don't trust him) 2) we could keep the car as is and make do and he will give us £50 as a good will gesture not an apology (exact words) (that isn't an option I am willing to take) or we could have a refund i said ok can you try fix it (because somehow in what he was saying he convinced me that it was do able) as i do like how the car drives in terms of comfort handling and gear change, he said yes but again can’t guarantee it will be fixed due to the problem with the cruise control, i stupidly said ok i will bring it in on tuesday 13/10/2020 then realised that there could be a lot more wrong with this car and don’t want to risk more problems but also something about the dealer didn’t feel right the next day i phoned back and said i would rather have a refund instead, he said let me speak to my warranty team because i don’t think you are covered for a refund because the fault isn’t mechanical and me not knowing much about the legalities said ok, he then phones back and says that his legal team said im not covered under warranty i asked what the legal team was called because under the consumer rights act 2015 i am entitled to a refund because it is faulty and although the sensors were mentioned the cruise control was not and he some how talked me into accepting the repair which i don’t really want i just want my money back primarily because one of the selling points was the cruise control but also because i have now found that the back driver side door doesn’t open from inside without flicking the child lock switch on the actual door near the locking mechanism, and the bumper is screwed on with domestic D.I.Y house screws and the bonnet catch doesn't work properly it is an absolute bodge job and looks like cowboy D.I.Y’ers have put it together i haven’t mentioned these findings to the dealer yet as i only found them late yesterday and he was closed and is closed today too, my question is am I infact within my rights legally to send a letter explaining my concerns and findings and reject the car and ask for a full refund? The dealer in part seems genuine to some degree and most of his reviews are good but something doesn't add up any advice would greatly appreciate
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