Jump to content

Mazzone10

Registered Users

Change your profile picture
  • Posts

    17
  • Joined

  • Last visited

Reputation

0 Neutral

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. I had some good news on this yesterday as the dealer refunded me in full. This wasn't without a fight though and he was digging his heels in. I did mention my rights several times and dismissed his claims regarding a warranty. I was due to drop it off at his mechanics yesterday but they were closed until Monday. He said he would get the issues fixed before reselling it. I've checked this morning and the car is listed back on Autotrader. It's obvious they don't care. Thanks all to helped on here.
  2. The issue I have is ownership of the business rather than the address. If it gets to court, I won't know who the partners/sole trader of the business is. It could also be one of the many Ltd Companies at the address. Thanks for your reply. In a strange twist of fate he called me yesterday and agreed to refund me on the car. I am due to drop it off on Friday and hope he sticks to his word. I am still going to produce the rejection letter as a safety net in any case. Thanks to those who have replied on this post. I will keep it updated. Mark.
  3. Point 2 says name and address not included.
  4. Haha. Sorry. On their website it says that owner's name and address not provided due to data protection.
  5. Isn't it illegal for them to give the owner's name?
  6. I've just checked my bank and the account was CSM Motors. That's the name I was given. I was told to use a bank transfer or cash as he did not have any other method of taking payment. PS thanks for your help.
  7. Thanks. This is my worry. They could be hiding behind one of those companies. It was a bank transfer to "Canalside Motors". Too trusting. Annoyed with myself.
  8. This is the thing. I don't know. I was told there were two traders at the premises. They trade as Canalside Motors but could be under that Limited Company. Their website doesn't list the Limited Company. Thanks Mark.
  9. Sorry about that. I'm panicking a bit. I do have an invoice but it's a general one. There is no name on there except mine.
  10. Hi all, Sorry to duplicate/bump a post. I need to get my rejection letter out in the next few days but need to know who to address it to. The dealer on Autotrader is listed as Cansalside Motors and on their website. I have searched their address in Google and a Limited company comes up as 'Perry Barr Motors Ltd'. I was told there are two different businesses operating from the same premises by the dealer, I'm not entirely convinced of this though. There is no business name on the receipt he gave me. I do not know the individuals name. Nor will he give it me. If anyone could help on this I would be grateful. Many thanks, Mark.
  11. Who would I address the letter to? The website says "Canalside Motors' as does the invoice. I have just checked and there is a Limited Company operating from the premises called 'Perry Barr Motors'. I do not have the individuals name. I've seen this on those bailiff shows where they will try and wiggle their way out of paying by using different operating names. Thanks.
  12. Thank you very much for taking the time to reply. I will draft a letter this evening. They keep mentioning the fact the car was sold without a warranty but what I've read that seems irrelevant. Why do these car dealers play dumb when it comes to the rights of the customer? Surely they must be aware of them? What I am worried about is they have ticked a box on the sale sheet saying "No warranty taken by the customer, it is understood this is sold on a spares or repairs basis'. I paid market value for the car and this wasn't on the original advert. I must have missed them ticking this when I transferred the money.
  13. Thanks for your reply. I don't have the money to get the repairs or inspections done to be honest. It's a BMW 1 series. I've learnt my lesson. I was having a pretty hard time with my health to be honest at the time. I bought it as a present to myself but was too trusting.
  14. Hi all, New to the forum, so please feel free to move the topic if needed. I need a little help with a used car: I bought an 04 BMW from a dealer about 2.5 weeks ago. It cost £1,600. I gave it a test drive and it seemed pretty decent so paid via bank transfer and took it home. The issue started when I took it on a national speed limit road as the car started to sway on the road. I reported this to the dealer and he agreed to fix the issue. He took it to his mechanic who informed him that it was the drivers side hub. They didn't have time to fit it so gave me the part and the option to use a local mechanic. The mechanic agreed it would be causing the sway, charged me £80, which the dealer refunded to me. The car was improved but we went on a short break over the last few days and I drove the car about 35 miles away. The issue now is there is a rumbling sound, noticeable on motorways and it doesn't feel particularly safe, especially over deviations in the road. As the swaying was the main issue I can't say if that rumbling was there to begin with. The dealer has been fair to me so far in refunding me the money but he did admit he only test drove the car and it wasn't checked over fully when I took it back the first time. My mechanic said the play on hub was so bad it should never have been sold in that condition. I have messaged the dealer this evening explaining the issue but he has been a bit defensive saying the car does not have a warranty and he has already spent money on repairing it. He will need to speak to his manager and get back to me. To be fair to him he has attempted to repair it but for me he should never have sold it without it being mechanically checked over. What do people make of this? What are my options if he won't budge and I need to take it further. I would like a refund rather than another repair as I feel I have been pretty patient so far. At the moment I have a car that isn't safe and I can't afford to take a £1,600 hit in my pocket. Many thanks, Mark.
×
×
  • Create New...