Sorry - just did it again. Will stop using phone t post  

I'll ask him to do so. Long story short, if I remember, they filed to go to court and he ended up paying. He says this is the forum he used to win our small claims case against a car dealer, so thank you!!!

3 minutes ago, honeybee13 said:

 

I thought this was FaQue's thread?

 

HB

Sorry - husband is SwanG and had a similar thing a while back. He recommended I use this forum. Signed in on his phone! My bad. 

Anyway... nope. 

I don't have the exact wording to hand but the appeal was based on signage only being clear from one direction when entering the parking facility along with photo evidence that this was the case. 

@Bazooka Boo Yes, it was ages (nearly a year). And it is DCBL... but the last letter I received mid-December states:  We will not recommend to our client the commencement of legal action against you.

Which suggests no action has yet been taken?

Hi there.

I received a ticket many months ago from Parking Eye.

I didn't address it straight away and it was eventually referred to a debt collection agency.

Based on advice from forums like this I have sent a letter to the debt collection agency denying the debt and asking it be referred back to Parking Eye.

I also launched an appeal on the Parking Eye web portal as the signage was unclear.

I included evidence and made the appeal as the keeper of the vehicle.

Today I got a one sentence message back from PE:

Please be advised your correspondence has been forwarded to Direct Collection Bailiffs and all further queries concerning the above Parking Charge should be directed to them.
 

Not really sure how to progress from here. Any advice would be appreciated.