Thank you very much for such comprehensive lowdown. I am very grateful you went into trouble to outline all possible prospects. I'll sleep on it and see how I feel tomorrow, this guy has exhausted me with his insane ramblings. I blocked him now as clearly it's not going anywhere so at least I don't have to read his nonsense. I'll also would like to see see if Shiply are going disclose to me his legal address as they are the ones who advised me to seek action against him. But if all this gets too much, I'll just cut my losses, you're right and it's not worth the hassle. He's drained me in one day, I can't imagine what getting into some kind of litigation would be like. He's not ok in the head and I'd be engaging in a war with a mad person, it sounds very bleak. I think I'm much more upset because of the callousness of his calculation - it's dinner set, table and chairs he is withholding and clearly understands that something like this would be desperately needed for Christmas. My sister is visiting from overseas and with kitchen being in refurb I have no furniture so decided to buy something last minute. I don;t think I'd be having a proper Christmas dinner at my place now, it looks like we'd have to go elsewhere. I just find it very disgraceful that one person would do it to another just for fun and a few easy extra bobs.

I have requested that shiply provides me with his full details as all I've got is his email address and phone number. If he gave me the correct name of the company, then it's this: https://beta.companieshouse.gov.uk/company/11116523/officers The name fits. I will talk to Shiply tomorrow just as soon as the lines are opened. I paid £41.51 for one item, £40.00 for another and £60. 00 for delivery

I'm sorry, I'm not sure I understand. What address are you referring to, the address of the service provider's company? If so, I don't have it as he's not giving it to me

Hi, Thank you very much for taking a look. Yes, this is correct, I've purchased two separate items from two separate private sellers on Ebay and those were collection only items so I asked them to allow for courier collection. The service provider is called "Kaloo" on Shiply.com, however from the bank account details I see the name of the company is Dash Courier Services Ltd. I paid to his bank account as wouldn't give me the address to collect myself unless I prepay for his services first. I've never come across anything like this before. He's been texting me all day and I engaged as I hoped I could go and collect my items. It looks like he's just playing games as he's still messing me around and now resorted to insults. He has literally depleted all of my energy reserves and I still don't know what to do. Is there anything or do I just cut my losses for my sanity's sake? Thank you

Could anyone help, please? I made a mistake using Shiply.com for booking the collection of two items bought on Ebay, I am deeply regretting it as I now ended up with a problem I don't know how to resolve. The service provider claims he tried to deliver but he didn't actually came to knock on the door ( I have a CCTV camera to prove it), instead called/texted me from the car which unfortunately I didn't hear whilst doing something else in the house. When I rang to ask what was going on, he tried to extort another £50.00 to arrange a "redelivery" he said I owed him . I obviously refused and asked him to return my property and be paid upon safe delivery of my items as originally agreed but had no cooperation from his side, he wanted me to pay now £80.00 into his account so he could release my items to another courier to redeliver. I reported theft to the Police, who gave me a crime reference but didn't seem to be interested and advised my best course of action would be to go back to Shiply, who brokered a deal. I wrote to Shiply but they said they accept no responsibility in this transaction and advised me to seek legal advice. The man is overwhelmingly obnoxious to deal with, he is now saying he will start charging £2.00 a day for my items he's holding without my permission. Items are a table and chairs that I urgently needed for Christmas, not only they're not coming anytime soon but I'm now left with this mess I don't know how to resolve. What do I do? Anyone has any advice?