My son fell for the age -old [problem] of BT ringing to say issue with the computer and they remotely took over our computer and have locked us out of it. They asked for money and he told them he was only 13 and had none. I was out at the time, otherwise I wouldnt have allowed him to do this. The home PC has all of our family photos on and his older sisters coursework on. I need to get it unlocked. How can I do this? Ive looked up the [problematic] number on this site but it seems other people knew it was a [problem], so there is no advise on how to unlock it. Im not that great with computers, can anyone help please? If I take it to PC world would they be able to do it maybe?

Ye, see I had no contact from them at all about this! I think dx100uk is right about it being fake

Not sure, could have been they spoke English but did have an unfamiliar accent, Im not great at identifying accents though

My landlords said they would deal with all bills inc. council tax, i just paid one lump sum of rent and bills to cover it. It wont send any texts to their number and says Ive dialled an incorrect number when I try to ring them, even though thats the number they call me from

They didnt say but Ive only lived in Gloucestershire and Oxfordshire so would be either of those.

Hi, I started having phone calls from a mobile number a few weeks back, but they weren't leaving any voicemails or anything so thought it might be spam at first, then I answered yesterday as the calls started up again they were a debt collection company and that bailiffs would be sent to my door to repossess my belongings if I did not pay £1200. I honestly dont think I owe this money at all. I have never been in debt before. They said it was for council tax but I've been living in house-shares for the last few years that have had bills included. Im looking at getting a mortgage soon and having debt could really set me back. Is there any way to find out if this is real. I googled the number but it didn't come up with any company name because its a mobile but I did find a comment on https://[problem]-numbers.co.uk/Number/07520660393/ which implies they were lying about the debt? Please help! I dont have any parents and don't know who to ask about this kind of thing. Thank you Tam