It was monthly not a fixed term :( I joined so long ago that I can’t remember if there was an initial fixed term.....

The fitness industry used to have a terrible reputation; unethical contracts and then blocking cancellation in any way possible. Luckily things have changed! Or have they? I cancelled my Fitness First subscription having not used their facility for almost 18 months. That's 18 months that I paid for a service I wasn't getting...it was a small subscription (£30 odd pounds a month) and I'd simply forgotten about it after I changed jobs. Fair enough. My bad. Cancellation was easy enough. ..I called my Centre and spoke to chap. He was cheerful and said he'd sort it out. Yeah right I cancelled my Direct Debit just in case, and that was the last I heard of it..... for 3 months. Whereupon Cars Recovery Solutions sent me a letter of demand!! For x 2 months subscription + expenses! (By law its capped because they used to leave it even longer before notifying the poor sods. There's a mistake I said! I called up the same FF Centre and spoke to the Centre manager, Lucy. She said she'd investigate. Next day 'Alex' called. Alex was equally cheerful as the first person I spoke to. She cheerfully said that I'd have to prove I'd cancelled my subscription otherwise *shrug* its my word against theirs! I asked if I should have received a cancellation reference? Nope, but they send a confirmation email. Well I didn't get one! Ah, we have your old email address. Um that's years old. Oh and we have your old mobile number. Turns out that Fitness First don't monitor returned messages.. ..why? Because if they ask you to update your details, you might remember that you don't need your subscription and cancel it! Clever So whilst Cars Recovery Solutions managed to get hold of me straight away (via snail-mail), Fitness First were unable to contact me because they only use electronic.... and cross their fingers that it's out of date ;) Which they don't keep current in case you cancel your subscription. Oh, I'm sure this is in line with the word of the law, but is it the intention of the law that these businesses rely on extracting revenue from unsuspecting people? Well, I intend to spread the word They've converted me! I shall evangelize against joining their clubs for evermore!