Hi, We joined at the end of March . We failed to make the first payment as their direct debit took 5 days and in the meanwhile I had some charges coming in. DD was canccelled in May. Today my girlfriend called me that CRS got in touch with her landlord ( Liverpool Mutual Homes) who refuses to fix her heater until she pays them the outstanding 160£. I dont understand how CRS managed to get in touch with them.Its not clear whether her landlord paid her debt on her behalf or not. And it was on my bank account not on hers, I dont understand why is she in trouble over it?

Hello guys, Just discovered that you answered me.Thank you. Yes, we have 2 memberships. Registered around the end of March, DD was cancelled in May. I understand what you suggest I write to them, however English isnt my first language so if you know of a template, please share it with me. And hope you dont mind me asking, but what makes you help other people?This site is great and if your advice works will save me hundreds.Have you been cheated on in a similar situation?

Hi all, similar situation to others. Signed up to Xcercise4less gym, went there 3 times never used again, been having health problems. My contract says: You are committing £19.99 per month for a minimum of 1 months. After this minimum term your membership payments will continue on a monthly basis. I paid in the gym but for some reason it took them days to process the payment, by then I havent had sufficient money on my account to cover the membership fee. I signed up for a month, told the guy I just want to try out the gym before I commit to(the reason why its 19£ not 15£) so I signed up with my gf, both membership is linked to my bank account. Long story short we went there 3 times, then never used again, later cancelled the DD. When I received email from them I realised the payment for that month was missed, which I`m happy to pay but wouldnt like anything more. For the two of us it would be 40£ , they demand almost 400£. (Harlands/CRS) Can anyone please help me find what should I write in a letter, saw that I need to write a letter, never found what to write in it. Thank you

Hi all, similar situation. Signed up to Xcercise4less gym, went there 3 times never used again, been having health problems. My contract says: You are committing £19.99 per month for a minimum of 1 months. After this minimum term your membership payments will continue on a monthly basis. I paid in the gym but for some reason it took them days to process the payment, by then I havent had sufficient money on my account to cover the membership fee. I signed up for a month, told the guy I just want to try out the gym before I commit to(the reason why its 19£ not 15£) so I signed up with my gf, both membership is linked to my bank account. Long story short we went there 3 times, then never used again, later cancelled the DD. When I received email from them I realised the payment for that month was missed, which I`m happy to pay but wouldnt like anything more. For the two of us it would be 40£ , they demand almost 400£. (Harlands/CRS) Can anyone please help me find what should I write in a letter, saw that I need to write a letter, never found what to write in it. Thank you