I understand and thank you Regards Marian

Yes We started From the message they have sent, we can see that our colleagues will do this manually for you. There may be an issue with the claim site recognising the IMEI numbers, which is why our colleagues have advised the steps they have. Our promotional team would still be able to get this arranged for you, so we recommend following the steps our colleagues provided. ^SG Will you be able to send us a picture of your receipt? We would like to have a look into this for you? Just so you’re aware if you have any questions about how we, Samsung Electronics UK Limited, use your personal information you can find out more at http://spr.ly/6181Elf5L. This may include using your personal data to provide support related updates, and assess and improve the way we support our customers, including carrying out customer satisfaction surveys. ^SK i have sent them everything Can you upload a picture of your receipt here, Majo? We can see that your phone has 2 IMEI numbers which may be conflicting with the registration. ^CH I have enclosed the recipe And we finished when we started We'd suggest speaking to our Cashback Team for further support on this one. Please contact them on the number provided above. ^RE They wanted I give them a call

This is a link for the claiming https://samsungcashback.com/gb/en/claims/offer/get-started Thanks

It is a Samsung cashback of course, it I click on their website I can see

Do you want me to send you the IMEI of my phone ??? or do you need know I have paid this phone by argos card ??? Sure I have everything but do you think it is a safe I will upload them here ??? So do you need see the samsung website did not recognise the mobile phone I have a recipe from argos ??? Subtotal: £309.95 Delivery £3.95 Total paid: £313.90 Your order details Order number 1330881090 Order date 21/05/19 Payment method ARGOSCARD **** **** **** 8556 Thank you

Ok, I have bought phone from Argos and tried to make a claim on Samsung website but the website says we did not recognise the IMEI. I have tried Argos support then Samsung support but no success so far. I tried to find some similar stories as mine and did find this website Regards

Hopefully you will find some hook yourself I have enclosed the link https://www.argos.co.uk/product/8877149 Thank you

Hi guys, I have bought the phone Samsung A50 from Argos but I am not able to get any cashback as on the Argos website advertised Just was wondering if is not a misleading advert or any [problem]? Sorry to ask you but I spent nearly week with claiming but the Samsung pretending the IMEI of the mobile phone does not exist :-( I had a chat with some persons from Argos but they can do nothing about that Sure I have sent them every evidence of buying but no help at all I have sent one email as shot to trading standard but do not believe a lot Thank you Marian