Did you get any response from Iberia....

.... I've heard nothing. Court action I feel is looming....

Did you get any response from Iberia....

.... I've heard nothing. Court action I feel is looming....

Iberia appear to be ignoring me...anybody had any success in court with them?

wonder if either of you paid by credit card?

 

 

dx

Credit card can only get you refunds not compensation.

BA refunded my flight, as they could only offer me a flight 5 days later !!, then refused my compensation....

I can't find EU621 regulation related to flight delays, what's that?

Sorry meant 261.......

BA have flat out refused all my claims for compensation (They could pay me whatever they like but they are only compensating customers under EU621 regulations - and they are sticking to this rule adamantly. Legally correct but not morally).

Iberia have also refused all claims.

Looks like I'll be going to court against Iberia too...

wont hurt to name them as co-defendants, a judge can decide if all of the liability lies with one or the ohter or either BA or Iberia can put their hands up and admit being liable. However, they will probably both say they are not liable, bigger boys did it and they had a stick.

BA have already admitted liability for the IT outage....

No, I won't sue IAG.

As you said, Iberia seems to be the air carrier for that flight, even though my ticket says BA.

The fact that they never denied being the operator reinforces the suspicion that it is their flight.

Looking at the same flight in future, all websites, including Iberia, state that it is operated by Iberia.

One question for the county courts experts: as I have no substantial proof that it was an Iberia flight and my ticket says "operated by British Airways", should I name BA as co-defendant or is that going to be unwise?

My ticket and boarding pass - both state (operated by Iberia)....

BA refused my claim - said it was Iberia's fault.

Iberia refused claim - say its BA's fault.

BA advised to go to CDER - Iberia aren't covered under CEDR.

Went to CAA they said go through CDER. Aggghhhhh....

Can't even contact Iberia - they only speak Spanish or reply in bizarre email replies...

Is legal action the only real route here......?

I am not in aloop of nonsense

We have the same issue with this flight.

BA are saying they were not the operator and to go to Iberia and claim compensation.

Iberia are saying they won't pay as it wasn't their fault.

i wouldn't mind but they are sister companies and they are refusing to talk to one another....

Had a long ding-dong dialog with BA and they say go to CEDR and raise a complaint about Iberia. Problem is that Iberia aren't covered under CEDR.

Is this going to take legal action to sort out?