yes all ready sent in claim for lost item but not heard anything yet

Parcelforce is twice the price 

No sorry it doesn't show the weights , this is the reply I had from Parcel2go

Thank you for your email and apologies for the late reply.

Hermes have installed digital weight machines in each depot and once an item is taken to the collection depot, it may be scanned as part of the secure delivery process. The machines used are very accurate and with the tens of thousands of parcels scanned daily, have an error margin less than 0.01%. 



The Hermes service can accept parcels up to 15kg, but the price paid for a 2kg parcel would not be the same price that you pay for a 15kg parcel and prices are based upon the weight and dimensions of your item. Hermes charge on a kg to kg basis, so 0.0kg to 1kg would be charged at the 1kg rate, 1.1kg to 2kg charged at the 2kg rate. 



Should you wish to dispute this charge, please can you request the receiver provide photos of the goods in packaging on a set of scales displaying the weight. 

I replied

I won't use them again I will go direct , I just dont want any hassle with them. In the end I could just pay the £5 but I dont see why 

Thanks 
 

Hi All

I decided to clear out a few things by selling them on Ebay ,

ive sent about 12 parcels using Parcel2go via Hermes. out of the 12 they have lost one and on 2 others Parcel2go want surcharges for  1, a t-shirt weighing 250 gramms,  but according to Hermes weighed 1.5 kilo

and another Hermes say I stated I input the weight as 0.00 but thats not possible on the website as it gives you a message saying its an invalid weight, who is ripping who off Parcel2go or Hermes.

I owe about £5 when ive all ready paid the full price  to send 2 parcels  according to Parcel2go. I take it I can ignore Parcel2go and just not use them again. 

Thanks 

https://uk.jbl.com/home?gclid=CjwKCAjwjuqDBhAGEiwAdX2cj3HTAxmZxArED-LSJbzK3MKeE_edAlChh54PQ3QNrEwJF31qQ-cDjRoCpocQAvD_BwE

Hi All

I bought a Jbl soundbar and had problems within warranty but nothing really happened about repair ( my issue )

but when it failed completely after the warranty had ran out I contacted JBL again who sent it to their repair agent who has diagnosed it needs replacing so they have sent a new updated model. 

Its so nice to see a company looking after its customers. 

Thank you JBL

So we've had 3 visits, 1st visit pump changed 2nd visit engineer ordered a new pipe and control module , 3rd visit the the engineer was going to replace the pipe but the wrong one was ordered , control module not changed as the engineer reckons it was the pipe 

I'm getting rather fed up now.

Bosch is coming out and if they cant fix it next time they will replace. 

Bought online from John Lewis £299 March 2019 , 2 year guarantee. Faulty January 2021 JL advised to go to Bosch for repair. 

Bosch came out and replaced the pump under warranty Jan 2021 . Used the machine that night and the fault still exists. 

Do I have to keep having a repair or can I get a refund or replacement. Thanks 

Bosch tumble dryer within 2 year warranty ,faulty; on dryer  as  container led on and dryer stopping  , what can I do ?  can I ask for a refund after a manufacturer repair has failed. Dryer is in 2 year John Lewis warranty. thanks 

will try it thanks

mine powers off in then middle of a programme whilst watching tv

original one was bought January 2020  replaced July 2020, purchased online via BT Shop 

Hi Slick132

Its doing it most night whilst watching tv, just powers off and comes back on ok when the power button pressed. 

The first issue was  a known problem with muting and usually a software update fixes it but it did not with my first unit I sent it back and received this repalcement, it didn't fix my muting issues now I put up with it but the last 2 weeks its powering itself off 

HI All 

I have a JBL 2.0 all in one sounder that's powering itself off, so I will ring the support team however this is the second one I had as the first was replaced under warranty as faulty. My question is the replacement is now 3 months old and faulty can I ask for a refund as there is a new model. out now and unless they can send me the latest I dont want the same again.

Hi 

I had 3 x 12 month sim accounts from 3 and on month 7 I had on my app the notice I could cancel for £8 the price of  my monthly account .

As my coverage was poor out of the city centre I wanted to move away so cancelled 3 accounts to move to BT Mobile who use EE £11 for 24GB and unlimited etc,

three then sent letters saying they wanted £120 for early termination charges

I told them about their app saying £8 each charges for cancelling.

They  firstly said ok no further charges , all waived, but sent letters threatening court cases from  non payment one month after.

On chat I showed them the conversation about all been cancelled they then cancelled all termination charges eventually 

Hi All

Anyway I went and bought a new 2019 MacBook Air, my mistake as I should have gone to Apple as they do  a free repair under CRA for 6 years.

I took £200 off John Lewis for compensation towards the new one that's why I bought another from JL

sent old one off for repair to a competent business who fixed it same day for £150 it was a capacitor  that had failed so it needed fixing properly not a new board and psu 

New logic board and psu according to there repair agent

All sorted accepted £200 towards a new MacBook Air. I will get it back next week then send it off for repair, John Lewis wanted £500+ for repair I cn get it done for £160

Been told repair cost is back but I’m waiting to hear what’s happening, he did say the manager in the shop put down they will contribute 50% if it’s under £200 but I don’t know what the problem is yet, what happens if it’s more than £200 ? 

It’s with John Lewis repair service I am waiting for report from them first to see what they will do. If no positive response it looks like post 8 

thanks all 

Yes unplugged it for 30 mins reseated hard drive as well 

Tried a separate psu from a friend, orange light comes on the connector that plugs into the Mac but never charges, no response at all from MAC not even fan going 

Totally dead no response will not power up , not misused not liquid damage 

Not a £400 laptop but a £1000 apple macbook not been snobbish but worth the extra money (usually)