Thanks so much for your help once I'm sorted I will resolve it of they will help me to

But they're a really difficult company to deal with ,

they have been refusing payments for five weeks now because it's not a full Payment to clear the arrears

they won't even take one weeks payment !

I've got all my emails to confirm and I think I've done the right thing trying to sort it

am not ignoring it but they're now trying to bully me into paying what I can't afford

they have even accused me of lying about being evicted and I had to send them a copy of the letter

I've learned my lesson to not use a company like this again

and anyone reading this I would advise if you can't afford it don't have it !!!

I'm not hiding

trying to sort it

I've been made homeless and don't have a forwarding addresse to give them

as I'm sofa surfing at the min

I can't help they have refused any payments from me Unless they're full payments which I don't have

they have been very unreasonable as a company about the whole situation

and have taken over three weeks to get back to me to reduce my payments

after I submitted evidence of my change of circumstances

it has taken for me to contact them to find out they won't lower the payments

they made no contact with me for nearly a month and it's me keeps contacting them to resolve it

I will try and contact head office again because I think 3.50 a week is reasonable

and don't understand why after what I've Said they won't remove the tad insurance

and take my offer

surely in the long run it will cost them money to trace me or take it to court

Ok thanks but their now gonna have to find me first unless they email me

If anyone else has advice about them id be most greatful

it was a present for my son so I'm not able to take it off him an hand it back

Really embarrassed I've even got myself into this mess tbh

So do u no the next steps they are likely to take ???

Yes I read this so apart from it leaving bad credit which looks like it's out of my hands ,

so after I've refused to hand back the goods what's the next step

I've been told that after 12 weeks it will go to a debt collection agencies

do we no what's the next steps from them now

I'm hoping they will contact me via email as requested as I'm no longer st the addresse they hold for me

I've already asked them to remove this in writing

they said unless I can prove I have my own insurance they can't take it off

it would be about 8 a week with out the insurance

do you no what the next step is after ive refused to hand back the goods

That's why I'm trying to arrange a payment plan with them

but they are refusing and saying if I don't hand back the goods it will go to the next stage ,

do u no what this is ??

I don't want it to go on my credit history either

They're saying the least they will accept is five an I've offered them 3.50 a week

surely this is better than ignoring them an letting them go to next stages

they haven't visited as I complained and they said I have removed their rights now

I've fully corresponded with them in emails to try an resolve this

A Friend of mine had nearly three grand of debt with them told them they weren't getting it an they never contacted her again

I've genuinely had a change of circumstances and have tried to come to a arrangement t

I sent a letter to this address recorded delivery am the store contacted me saying they passed it back to them

Would a court let them take the goods even though I have offered them payments

They caught me off a mobile no

I asked them to email to confirm they are refusing my offer

il not giving them my new address

Aren't utilities protected against data protection?

I done this

but had the area manager on the phone refusing my offer

sent them numerous emails and proof of my change of circumstances

Can they find me at my new addresse

My creditors are temple finance

what is this addresse as I've got a different one for head office e

They also won't take off the tad as they say I don't have my own

They're just under £10 a week

it has accidental an theft cover

it was taken out end of October

an yes I have the item

but don't live at the address they have for me

can they get the right to come n. My home an take it back if they find me

I can't afford the payments i have offered them 3.50 a week

they are refusing and are now staying it will go to next stages but are not saying

I got to wait for a letter

they're being really unreasonable from the start

and had people at my door three days after the first payment was missed

im not even living at my address no more but haven't told them

have been contacting them through email

what can the do next

the debt is about 800

Ice not them

I'm not handing back the goods

Can they find me of one moved also

I'm not sure I replied properly.

Anyone got advice how to deal with perfect home