they say they billed me - knowing me i prob ignored it! Maybe i should ring them........

powergen have just sent me a bill via srj debt recoveries for an outstanding amount of £235.00 for gas used in 2002!!! I asked for proof i owed this and they sent me a bill - which doesnt prove alot to me! I cant recall if i paid them or not as 2002 is a hundred years away!!!! can anyone advise on what i should do - its looking like monthly repayments to the debt company Ive been with EDF for over 4 years and am quite happy with them!

I booked it in the shop, and i'l end up losing the full deposit which is nearly £300 i think off the top off my head. I did send a letter with copies of the reviews to Thompson (TUI) customer service yesterday, hoping that as a gesture of goodwill that they might just charge me one set of admin charges rather than the whole party paying.

Afternoon All Just wanted an opinion, last week I booked and paid a deposit for our family holiday to Orlando in August 07 - without doing alot of research i booked Best Western on International Drive, its a budget 3 star hotel, but knowing we wont be in the room other for than sleeping I went ahead and booked. Having looked at online reviews this hotel is dreadfully dirty and only has 2/10 good reviews. Not a problem, I can pay an extra £180 and change to stay at another Hotel that has brillant reviews..... but on top of that Thompson want to charge me £35 per person admin charge to change this. Is this admin charge fair? I mean im happy to pay one lot of charges - but to pay another £140 is unfair isnt it? Thompson wont budge, does anyone have any suggestions on what i can say to make them wavier this or at least reduce it?

for those who are interested i received an out of court settlement for £1096 and my £100 AQ cheque back! Well done me!!! I shall be making a donation to the site today, thanks for those who helped me, without your advise i probably would have settled with the fob off letters from the Abbey.

believe it or not, i have misplaced the letter for the collection agency and havent called them. I'm hoping that they will write to me shortly so i can make arrangements!!! Dizzy blonde - thats me!

No that didnt sound harsh at all Heidi, your input really helped.... thanks kindly, I shall ring them and see what I can negotiate thanks everyone else for taking the time to try and help me out, i really appreciate that

i threw it all away months ago - when i cancelled, the £70 was the deposit I paid on my card, they are now asking for full deposit which is showing as £422 on the letter from the baliffs...... The total amount of the holiday was in the region of £1999

Thanks Magz, you're slowly turning into my hero!!! I shall draft a letter this afternoon and get posting. Thanks again, a bit of encouragement from this site really does give me confidence

now im worried - had a reply letter from Newman Debt Collection Agents saying We refer to the letter we received from you on the 3rd Nov Following instructions from our client we can advise you of the following. We write to advise you that you have entered in to a legal and binding contract. This contract is subject to a number of terms and conditions, one of which is that you are liable for a percentage of the holiday cost, should you cancel within a certain frametime. Further to this we will quote the Office of Fair Trading report of April 2003, "Cancellation charges levied in sample periods between 1998 and 2001 have not shown to be disproportionate. Following a two year in-depth analysis, the Office of fair Trading has concluded that the income generated from cancellation charges in the periods examined does not appear to be disproportionate to the overall company losses the operators incurred from cancelled holidays and flights. The office of fair Trading take the view that the tour operators cancellation charges represent no more than a genuine estimate of companies losses overall" Further to this the terms and conditions are clearly listed in the booking brochure and the written booking confirmation you would have received. OUr client holds no responsibility if you fail to read them. In light of this I will hold your account seven days for an immediate payment in full. Failure in this will leave us no alternative but to pass the matter back to our client to proceed with the isue of leage action without further notice we now leave this matter in yours hands signed... Mrs Wainwright!!!!! ARRRRGGGGGGGGGGGGGHHHHHHHhhhhhhhhhhhhhhhhhhh now what do I do!!!! I cant afford to pay that:shock: someone please help me (excuse any typos i dont have a scanner so ive just copy typed the letter)

Well after hearing naff all, i filed my AQ to the Courts on the 19th Nov Does anyone know what will happen next, or when i will next hear from the courts or Abbey?

After my donation that would leave me with nothing.......so errrrrrr, no! I may be more generous after my battle with Scabbey Abbey is over

Morning All Just wanted to let you know that I sent Capital One a letter asking for my charges to be credited back to me about 2 weeks ago...... as per the letters from the library templates. My charges only totalled £197.00 which is peanuts to alot of the claims on this site. However this morning I have had a letter offerning me £104 as a gesture of goodwill. Needless to say I have accepted this, and returned the letter today to close the complaint. I failed to continue with the complaint for such a small amount of money. I shall make a small donation to the site today as my way of a thank you. Without the template letter I wouldnt received a penny

Can you believe it Inga Kirkman rung me back at 6pm last night.... wanting to know my claim number as she is unable to find my file!!!!! I couldnt give it to her cos i was on the treadmill at the gym GRRRrrrrrrrrrrrrr I will ring her today and give her this (again)

Go for it Lisa, I'm in the same boat but my charges are far less at £1757.00 The letters in the templates are a great help and a good place to start.

Shock Horror no return phone call...... I shall wait a few more days and send my AQ off to court

On that piece of advise I have just put the phone down from Inga Kirkman, she was ever so nice on the phone, and she asked if I had ever received a GOGW offer in a letter, to which i replied No. She also said she is happy to negoiate with me, and is going to look for me file and ring me back. She did say she had a back log of files to go through!!!

I had a letter from the courts dated 31.10/10 Claim Number 6Qz75085 Advising that the defendant has filed a defence (copy enclosed) along with that I received the allocation questionaire. The defendant denies that £1757 was unlawfully debited to the account and repaymant of that amount is therefore denied:mad: This is signed by Inga Kirkman, the legal officer from Abbey, dated 30/10/06 Im not sure that i understand what the acknowledgement of service is? Shall i send the questionaire and cheque back today? Or shall i wait til nearer the deadline?

Received a letter this morning from the courts - notice that acknowledment of service has been filed! The Defendant filed an acknowledgement of service on 03 November 2006 The defendant has 28 days from the date of service of the claim form with particulars of claim, or if the particulars of claim, to file a defence. The acknowledgement was filed by the solictors acting for the defendant But once again - this doesnt make much sense to me!!!! Do you think I should hold off sending my N149 back? Can someone please advise what the next step is? I'm starting to panic

Morning all.... thanks to the template library I completed my questionairre and have got my cheque ready to send for £100. The court case has been moved to my Town rather than Northampton, which is great. It says i should send this form & Cheque back to them before the 19th November - which is fine..... Can anyone suggest if the sooner i send it back then better, or shall i send it nearer the deadline? I dont know if the sooner i send it the quicker it gets dealt with or whether it makes no difference at all? Can anyone help me on that?

got my defense in the post this morning and the questionairre - can anyone please help to explain in english what i should do? It all went a tiny bit over my head! edited becasue my spelling is terrible!

wow - superb letter, ive screwed mine up and practically copy & pasted yours!!! Thanks for that:D

Thanks ever so much, i have sent a letter with your advise and returned their demand letter along with it...... Hopefully they will back off, there is no way I can pay that amount this side of christmas:eek:

Morning All..... Just A Quick Question, Last Year I Paid A Low Deposit Online For A 2 Week Holiday To Bulgaria With Portland Direct...... To Cut A Long Story Short - I Didnt Want To Go And Cancelled The Booking...... Had A Letter To Say That I Needed To Pay The £300 Which Was The Rest Of The Full Deposit (only Paid £70 Online To Secure The Place) I Have Had Today A Letter From Solicitors Demanding The Full Cost? Do I Have To Pay This Full Deposit? Can I Say Anything To Get Myself Out Of This Charge - I Really Dont Want To Pay Nearly £400 For Something I Havent Had, Or Signed For!??? Help Meeeeeeeeeeeeeeeeeeeeeee

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