Thanks for the reply. I will certainly do that going forward!! : )

Moving house 1 month before end of policy. 1. ME: "Hi, moving house etc looking to switch policy over only have one month left. 2. KF: "£30 admin fee please" 3. ME: "That's over half the price of my 1 year policy and then I have to renew 3 weeks later? 4. KF: "......." 5. "I'll go with someone else and let this policy ride out" (KF gets one month pay for free!) 6. KF: "That will be £30 for cancelling early" 7. ME: "I'll let it ride out, I am not paying £30 for nothing, I will have overpaid for a month anyway." 8. KF: "Well now you've told me your moving I am putting a note on your account and you'll be forced to pay either way otherwise we'll send debt collectors around". 9. ME: "Send the debt collectors around....." To KF, Thanks KF for rewarding customers who try to stay loyal, want to renew with you and come to you first to take a new policy when they move home. Would not recommend, especially if you rent and moves happen. Your mob mentality doesn't sit right with my own values....