PPL called our small dental practice last August and entrapped a new employee into agreeing that we had a radio playing very quietly behind reception. One of the other receptionists actually was listening to a radio against our policy of no music. Later we received a call from PPL demanding just over £200 for a licence to broadcast music. We ignored them. The calls kept coming so eventually I took a call from PPL and told them we didn't broadcast music and playing music in our practice was not allowed. All staff had had a refresher on this and they were welcome to visit anytime to verify this was indeed the case. Things went quiet until we received a letter on 04/03/2015 from a local DCA called MIL Collections demanding £329.38p. I called them back and stated they should not have been contacted by PPL as we didn't require to be licensed as we didn't play music. I was eventually passed on to a manager who said if we paid them the original licence fee immediately they would waive the 'fine' for late payment. I wanted a guarantee that this would be the end of the matter, and that we would not be also billed by PRS if we paid PPL. The manager said we could sign a disclaimer that we didn't play music and we would not be contacted again, and that PPL didn't share info with PRS. However, on various forums it would seem he lied. It has been reported these organisations do share information and agreeing to pay one could result in another also demanding payment. While investigating the issue further, we ended up with an impasse as to what to do. One dentist wanted to pay, but another said 'no way...we don't play music!...which is true. Today the DCA called again and the woman on the phone was pretty abrupt. I said I felt this was not a valid demand from PPL and asked for a written guarantee that if we paid a one off licence fee and signed a disclaimer this would put an end to the matter (and stop further harassment). She said pay first and guarantee later. While I was considering this interesting advice, she suddenly blurted out that we had been given enough chances and they were now passing our case on for further legal action. She then hung up on me. I feel a deep sense of injustice and am inclined to say 'see you in court'. What do other members think?