Hi nelly no I don't find it intrusive hun I really am at my wits end I'm constantly crying as I can't cope with the constant harassment from them. I've explained on the phone my situation I've emailed them to tell them to only contact me in writing yet they don't listen. I hate being mentally ill and not being able to sort my own finances out god sake I'm a grown woman but my mental health just won't allow me. As on my current meds I sleep a lot. If they just done what I asked then any letters I got I could give to my eldest daughter to sort as she don't live with me. I can't do that wen they banging on my door and phoning from 8am to 8 pm Several times a day. They gonna tip me over the edge.Im gonna get daughter to call cab in morning to try to help if that fails then police action as last resort But thank you hun for yr help and concerns it's greatly appreciated x

PLEASE SOMEONE HELP before I lose my mind completely. I've done all of the above with bright house. Spoke on phone telling them my situation with my sever mental health. They took a formal complaint from me this was Thursday 16/4/15 I expressed I had revoked there right to call or visit me at home yet they still call and visiting me at home. I emailed a formal complaint again yesterday Fri 17/4 and again today no home visit but the calls still happening. I really mentally cannot cope the oft has now stopped trading so who can I contact to report them. I'm on serious medication at my anti physcotics to try and help me but this much harassment it's making me worse. I'm at my wits end ty

Thank you. That's a huge relief as I have a daughter who helps look after me and I'm worried if she opens the door they will push by her she only 12. I just didn't no with my mental health the way it is if I was being over dramatic calling it harassment being home visited and called that much in 1 day. I'm just not mentally physically able to deal with all this right now. Thank you again for help and support

Thank you so much I'm new and having to get help write this

Pls can someone help. I'm in arrears with brighthouse I've been a customer for 4 years never missing a payment ever. I unfortunately had a serious mental health issue and was sent to see a mental health worker and I was put on some serious medication which makes me sleep most of the time that is when BRIGHTHOUSE ain't phoning or banging my door down. Calls happen at least 4-5 times a day and home visits at LEAST TWICE EVERY DAY except Sunday. Surely this is harassment. I accept I'm in arrears but due to losing job and trying to sort my mental health out I cannot cope with this at the min. Once my medication is right and I'm back work ill pay but not the late fees and all the insurances they MADE ME HAVE thank you for any advice