Hi Chloe, I just checked my online banking with Halifax and I have had £59.85 taken from my account by PPORTAL and also a pending transaction also for £59.85 for MPORTAL. I have no idea who these are either I`m afraid but I will try and contact them on Monday morning as there is a phone number next to the pending transaction for MPORTAL. Last September/October I went online searching for a quick loan to buy some bits to get my car back on the road and I inadvertently entered my bank details but didn`t expect brokerage fees (I didn`t even take any loans out) and MLOANS, ORLOANS, LOANSDIRECT and another one I can`t remember all took various amounts out until December. When I thought it had finally stopped now 3 months later it has started again. I did manage to get refunds from them so I`m hoping the same this time also. I even contacted Halifax but they weren`t interested even when I started quoting FCA information etc. If I have no joy this time I believe the only way to stop this happening again in the future is to close your bank account and open another one elsewhere I`m afraid which is what I am going to do because Halifax customer services just don`t have a clue. I apologise if this has been a bit long winded lol. Kristlee.