CEJones
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Stemologica [[email protected]] This is their email address, but they are very awkward, and just keep telling you to pay their charges (£97, etc) I had to cancel my bank card AND return their "free trial" back to them. It cost me ANOTHER £3.90 to return two products - one of which I did not order. Both arrived in the SAME package - but they charged me P&P for EACH of them! The other (unordered) product was called Beautemer. They operate THE SAME [problem] alongside Stemcella and their email address is Beautemer [[email protected]] It is the so-called free trial that they charge £97 for, about two weeks after you receive it. MY bank were vigilant, and stopped the payment, but the tricksters tried again - so I stopped my card. I also "unchecked" the re-order tag on their website. This didn't stop them from threatening me to get me blacklisted for non-payment! I read their terms & conditions (a minute script that you have to MANUALLY call up) and they show a 30 day return policy. Luckily I am only 21 days in, so I returned both items to the return address SHOWN ON THE ITEM'S OWN DELIVERY PACKAGE. I have kept the whole stream of emails because I intend to forward the lot to Trading Standards. I am only around £12 out of pocket, and I have learned a lesson!
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EMAIL ADDRESS FOR ALL WHO NEED IT; Stemologica [[email protected]]
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