Hi Garry66, not sure if you will still be using the forum since this was a while back but i see from the forum you had problems with 'Ghost' transactions back in 2007. is this correct? id like to prove they have known about it for years as its obvious that they have. i hope you were successful with your reclaiming. Can you confirm that they were aware and mentioned 'Ghost' transactions back in 2007? id be very grateful if you could let me know. thanks very much, Kind regards, Maurice