I have just been made aware of this situation with M&W Property Consultants.

I am a tenant and back in August recived a letter from My Deposits stating that M & W Residential Lettings membership was being cancelled.

I contacted the Paddock Wood branch where I my letting was arranged

was told by Lucy that it was all a mistake and I would get a letter to confirm this.

I never heard anything and had since noticed in November that the office had disappeared.

I contacted My Deposits this month to find out that my deposit was not covered

and have since tried to get in contact with the company.

I have spoken to my Landlord and they were completely unaware of the situation.

I called the Hastings office and spoke to Jon who was rude and brusk.

He insisted it was nothing to do with him and that I had to speak to Lucy.

Having now read all these threads I am extremely worried I will never get my deposit back

and completely shocked by their behaviour.

I am not sure how I stand legally as a tenant.

Can anyone advise?