And now mentioning county court! And actually their wording comes across very belittling!

So it would seem you guys are right, they do read these posts! Haha!!

Just re-reading the letter and it says "A fixed contribution to all of the losses is therefore sought, in sum of £89.50." So a 'contribution' ? But am Ignoring like you have all advised!

Just received my 'Letter before claim' letter.. Asking for the £89.50 and I have 21 days to make payment.. I quote: "Your wrongful conduct gives our client the right to pursue a civil claim for damages against you in the County Court as this caused significant disruption to our client’s business at those premises. Our client has sustained losses as a result of your wrongful actions which include the value of the goods, if not recovered or fit for resale; the cost of the diversion of its staff’s time and associated security and administration costs. The average cost to our client of an incident of this nature is between £300 and £500, before taking into account any goods or cash not recovered." Help!!

I am just worried I'm going to walk into a superdrug store and I flash up on their camera (face recognition?) and they come and ask me/escort me out the building. Going to be pretty embarrasing if I am with people and they do this!! I not going to go in any superdrug for some time, and even longer in the place it happened! Thank you all for your help and support! I know I am in the wrong and take full responsibility. But you have all made me feel less scared/worried/anxious over what could happen next!!

Ok IGNORE! But, will that get back to Superdrug that I haven't paid? And therefore put a dent in my chances of getting the ban lifted? And I've read letters that people send back to the RLP, should I not even respond in this way? Also, I've read the envelopes have a watermark on the front, I really hope not!! How does the nationwide ban work? Will ever store have my image now?

Thanks for the quick replies It's so confusing! You read on the RLP website that it will stay on record for 6 years (over 18) But everyone else says that it won't have any long lasting affect. So just ignore the letters? I would rather pay it to get them off my back and to stop the letters but I know I shouldn't as they really didn't incur any losses. And I def don't want any 'balifs knocking on my mothers front door!! *holds head in shame* I don't plan in going into any superdrug store for a good few months. If I do, will a guard just quietly ask me to leave? Also, my sister works within the same high street, what's the likely hood of her receiving any documentation on 'local thieves'? Considering that was my first ever time and I would call it petty thieving.

Hi I was an idiot and got caught taking a lipstick without paying. When he called me back in, the product was given back undamaged. No police was called. The security guard took my driving license as ID and said I will be receiving a fine in the post. I have read on here that you say to ignore the letters, will this affect my credit rating at all? How many letters will they send? Can I not just offer to pay a smaller sum so they stop sending letters straight away? Will the letters arrive in plain envelopes? I don't want any one in my house finding out what I've done. Embarrassed!!!! He also said I was banned nationwide from all stores, is there any way I can try and change this? Does any one know who I can contact to try and shorten this ban? He took me to the front of the store and made me look up into a security camera which he said would send my picture nationwide so all stores would know if I entered the premises. Please help!! Embarrassed and worried!!! Hp. I do not want this affecting my credit or work life (crb's are done yearly!) As for the ban, does any one know if I can contact superdrug head office or who I should contact? To try and get the ban reduced. Lifetime ban seems harsh considering I have never done anything like this before and I wouldn't again, I have no idea why I thought it would be clever to do it..! I've just received this ban for trying to take a £4 lipstick (idiot I know!!) did she manage to contact head office or anyone to reduce this ban? Or does she just chance going in there? Any help would be appreciated!